Customer Support Specialist Seeking New Opportunity

" Bilingual Customer Support Specialist with 4+ , years of experience in client communication and CRM operations. Bachelor of Commerce graduate, certified in technical support and digital skills. Skilled in Salesforce, HubSpot, and delivering high-quality customer service. "
Serial No: 221514
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Skills keywords: customer relationship management, problem solving skills, ms office, time management skills, customer service representative, team worker
Qualifications:

Google Technical Support Fundamentals
• Digital Skills: AI & Marketing
• ICDL Certified – Advanced Office & Data Tools

Personal Information:

Motivated professional who enjoys helping others and solving problems. Passionate about communication, technology, and continuous learning. Interested in travel, reading, and personal development. Enjoy working in dynamic, multicultural environments.

Management Skills:

Team coordination

Task prioritisation

Conflict resolution

Process improvement

Time management

Professional Awards/Accolades:

Improved customer satisfaction scores by 20% at Xceed

Achieved 98% on-time delivery rate at N.I.S Logistics

Recognized for excellent client communication and support

  • Customer Service Representative
    Xceed
    3 years, 7 months ( Feb, 2021 - Sep, 2024 )
  • Import–Export Coordinator
    NIS
    10 months ( Oct, 2024 - Aug, 2025 )
Employment Sought: Any
Current Location: Egypt
Top 5 countries interested in working in: Australia, Canada, Europe, United Kingdom, United States
Supplementary Information:

Flexible and adaptable professional with strong problem-solving skills. Experienced in working under pressure and meeting targets. Committed to delivering excellent customer service and continuous process improvement. Ready to relocate.

Employers, Click here to Hire





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