International Butler Academy (TIBA) – Butler & Hospitality Training
Specialization: AROYA and COLUMBIA Cruise Services [ 12/2024 ]
Resort Butler Service Training
Heilbron Hospitality Training [ 08/2022 ]
I am a highly dedicated and professional hospitality expert with over 10 years of experience in luxury resorts and
hotels. I specialise in providing exceptional guest service, managing F&B operations, and performing butler services
with precision. I am committed to teamwork, maintaining high standards, and ensuring memorable experiences for
guests. Adaptable and motivated, I thrive under pressure and aim to continuously develop my skills. Passionate
about the hospitality industry, I seek opportunities to grow and contribute to prestigious establishments
Teamwork & Collaboration
• Work effectively with colleagues to achieve shared goals and maintain smooth operations.
Guest Relations & Customer Service
• Deliver exceptional service, ensuring guest satisfaction and loyalty.
Time Management & Prioritisation
• Organise tasks efficiently to meet deadlines and service standards.
Event Planning & Coordination
• Support in organising events, ensuring seamless execution and guest experience.
Communication & Interpersonal Skills
• Build positive relationships with guests and team members through clear communication
The ideal worker in three hotels Pass Butler Academy training at the best companies in the world
• Supervising daily restaurant operations and ensuring smooth service.
• mentoring staff to maintain high service standards.
• Coordinating with kitchen and bar teams for timely delivery of orders.
• Managing guest complaints and resolving service issues promptly.
• ,stocking stock levels and assisting in inventory management.
