Certificate in Customer Service – College
Certificate in Computer Packages – College
highschool graduate(KCSE- kenya certificate of highschool education)
I enjoy swimming, music, travel, and volunteering in my community.
Meeting new people and exploring different cultures is important to me.
I have a strong interest in personal growth and helping others succeed.
Client Relationship Management – Building trust with customers, handling feedback, and ensuring satisfaction
Sales Coordination – Organising property viewings, following up on leads, and supporting closing processes
Task Prioritisation – Managing multiple roles (sales, caregiving, data entry) while meeting deadlines
Team Support – Working collaboratively with colleagues, offering assistance, and learning from experienced staff
Data Accuracy Oversight – Maintaining clean, up-to-date digital records for clients and business use
Community Engagement – Volunteering in caregiving roles and supporting health-related initiatives
Customer Service Leadership – with empathy, patience, and a people-first approach in every interaction
Self-Management – Staying organised, proactive, and goal-driven in both freelance and structured work environments
Successfully promoted and marketed serviced apartments, contributing to increased client engagement at Rock Haven
Exceeded sales targets while working at Beauty Barn through personalized customer service and product knowledge
Maintained accurate and timely data entry for client reports, inventory, and sales records as a freelance specialist
Volunteered as a caregiver, supporting elderly and ill individuals with daily care, hospital visits, and emotional support
Managed customer relationships with empathy and professionalism, resulting in positive client feedback
Demonstrated strong adaptability by effectively juggling multiple roles across sales, caregiving, and data entry
Gained certifications in Customer Service and Computer Packages, showing a commitment to professional growth
Fluent in English and Swahili, enabling smooth communication with clients and teams in diverse environments
