Bachelor Degree of Business administration
I , I'm passionate about hospitality and inspired by creating memorable guest experiences. I enjoy learning new languages, exploring cultures, and adapting to new environments. I thrive in multicultural teams, love to travel, and believe in the power of human connection. In my free time, I enjoy nature, writing, and discovering local cuisines.
Hospitality & Guest Relations Management – In-house training at luxury hotels (Egypt, Turkey, India, Zanzibar)
Hotel Reservation Systems (Opera PMS, Cloudbeds) – Practical experience with daily use in high-volume properties
Customer Service Excellence in Hospitality – Completed online training (Coursera/Udemy equivalent)
Sales & Upselling Techniques – In-house sales training for hotel services and guest upgrades
Multicultural Communication & Guest Handling – Experience serving international guests across diverse markets
Health & Safety in Hospitality Environments – Internal training compliant with local tourism and hygiene standards
