International Trader

" Over 10 years .experience in sales, customer service, training and exports with proven skills in leadership, client handling, logistics and documentation "
Serial No: 218021
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Skills keywords: call center manager, project coordinator, market researcher, business analyst, call center supervisor
Qualifications:

Certificate in International Trade & Export Management
Ceylon Chamber of Commerce – 2021

Certificate in Web Designing
IDM Computer Studies (Pvt) Ltd

Diploma in Air Fares, E-Ticketing & Reservations
International Airlines Ticketing Academy

Public Speaking Workshop
American Centre – 2017 (6 weeks)

G.C.E. Advanced Level – Arts Stream
Giri Kekunugolla National School – 2010

G.C.E. Ordinary Level
Al Badriya MMV – 2007

(Ongoing) National Diploma in Training & Human Resource Development (NDTHRD)
IPM – Institute of Personnel Management

Personal Information:

Passionate about growth, teamwork, Guide and learning. Enjoy football, mentoring, and taking on new challenges in dynamic and fast-paced environments.

Management Skills:

Team Leadership & Staff Supervision

Training & Development Planning

Performance Monitoring & Reporting

Sales & Target Management

Operational Oversight & Coordination

Strategic Planning & Forecasting

Time Management & Multitasking

Conflict Resolution & Problem Solving

Cross-functional Team Collaboration

Compliance & Documentation Oversight

  • Assistant Manager
    W.I Tel solutions (Pvt) Ltd
    7 years, 8 months ( Jan, 2014 - Sep, 2021 )
  • Assistant manager - International trade
    Ceylon plant Food (Pvt) Ltd ( Currently working )
    4 years, 4 months ( Sep, 2021 - Feb, 2026 )
Employment Sought: Any
Current Location: Colombo, Sri Lanka
Top 5 countries interested in working in: Qatar, Saudi Arabia, Switzerland, United Arab Emirates
Right to work in the following countries: Australia, Bahrain, Canada, New Zealand, Norway
Supplementary Information:

With over a decade of experience in customer service, sales, training, and international trade, I am eager to contribute my skills to a dynamic organisation. I began my career in a U.S.-based call centre, progressing from telesales executive to assistant manager – sales and training. I now serve as Assistant Manager – International Trade at an organic food export company, managing global client communication, logistics, documentation, and payments.

I bring a strong combination of leadership, operational insight, and a hands-on approach to problem-solving. My background has equipped me to manage teams, optimise processes, and consistently deliver results in fast-paced environments.