Boutique manager

" A result driven luxury retail manager with 11 years of experience in cosmetics and beauty industry and 6 years in management role. Specialising in boutique management, customer experience enhancement, and operational excellence. Proven ability to lead high performing team, implement strategic initiatives and elevate brand’s presence. A certified fragrance specialist by parfum Christian Dior Orient (2016).
I had an opportunity to be invited in Dubai in 2024 to a fragrance seminar to share market insights with other specialists from all over the world.
Holds a higher certificate in business management combining strong business acumen with a passion for luxury retail. Adept at optimising sales, streamlining operations and fostering clients relationships to drive brand loyalty and revenue growth. "
Serial No: 215082
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Skills keywords: beauty representative, luxury retail, inventory control, business analyst, business strategy
Qualifications:

High certificate in Business Management (completed)
Marketing certificate (current)

Personal Information:

Creating meaningful connections with clients and delivering experiences that reflect the value and emotion behind every luxury product. I also find great fulfilment in helping clients find exactly what they’re looking for- and often more- while mentoring team members to grow in confidence and skill. The combination of personal service, team success and brand representation keeps me inspired every day.

Management Skills:

.Operations and business management
.Stock/inventory management
.Virtual merchandising
.leadership and team management
.sales strategies and business development
.strong communication and interpersonal skills
.luxury service and etiquette
.performance management and motivation
.conflict resolution and problem solving
.event coordinating

Professional Awards/Accolades:

Fragrance specialist (2016)
Golden beauty consultant (2020)
Dubai fragrance seminar (2024)

  • Boutique manager
    Christian Dior
    11 years, 8 months ( Jul, 2013 - Mar, 2025 )
Employment Sought: Permanent
Current Location: Johannesburg, South Africa
Top 5 countries interested in working in: France, Switzerland, Turkey, United Kingdom, United States
Right to work in the following countries: South Africa
Supplementary Information:

. Training and coaching
. Events planning
. Client relationship management
. Reporting and analysis
.

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