
Diploma in Automotive Technology
I frequently attend automotive training seminars and read technical journals. I consider it a pastime to continually learn about new OEM repair procedures and tooling
Team Leadership and Supervision, Workflow Management and Efficiency,Communication Communication and Customer Service Skills, Data Analysis and Systemic Problem Solving
Successfully diagnosed and repaired 95%+ of complex and intermittent electrical and engine faults that were previously unresolved by other technicians, boosting the workshop's reputation for specialist repairs
Adheres to the '5C' diagnostic methodology (Concern, Cause, Correction, Confirmation, Communication) to ensure the root cause is identified and resolved, rather than just replacing parts