Bachelor's .'s in Hotel Management (BHM)
University of Georgia
Certificate in Guest Service Excellence
(Soltee Crown Plaza internal training programme –
Hospitality Supervision & Leadership Training
(Kavya Resort in-house training –
Food & Beverage Service Training
(Include location or institution, if you .) F&B
Japanese Language – Basic Level (N5 in Progress)
Currently studying Minna no Nihongo & preparing for JFT/NAT N5 exams
Event & Banquet Coordination Experience
Through supervisory roles and restaurant launch support
I am a passionate hospitality professional from Nepal with a deep interest in global service standards and cultural exchange. I enjoy traveling, exploring cuisines, and learning new languages like Japanese. I'm inspired by opportunities to serve others with excellence and believe in working hard to build trust, loyalty, and long-term relationships. My calm nature, leadership mindset, and curiosity for new experiences drive me every day in the hospitality field.
Team Leadership: Led and supervised teams in luxury hotels and restaurants, ensuring smooth daily operations and high staff performance.
Guest Service Management: Handled VIP guests and ensured top-tier service delivery with discretion and professionalism.
Banquet & Event Coordination: Successfully managed event setups, guest flow, and service execution for private functions and corporate events.
Staff Training & Mentorship: Trained new team members in hospitality standards, service etiquette, and restaurant operations.
Inventory & Resource Management: Managed stock, supplies, and vendor coordination to maintain uninterrupted service.
Crisis Handling & Problem Solving: Skilled at resolving guest complaints calmly and efficiently under pressure.
Multitasking & Time Management: Balanced multiple responsibilities including guest service, staff coordination, and administrative tasks.
Opening & Launch Support: Played a key role in launching Amore Restaurant and Bar, including pre-opening setup, hiring support, and marketing events.
Successfully Supervised VIP Events
At Soltee Crown Plaza and Kavya Resort, managed high-profile guest functions, ensuring flawless service and client satisfaction.
Key Contributor to a Restaurant Launch
Played a crucial role in opening Amore Restaurant and Bar (Thamel, Kathmandu), including staff coordination, setup, and pre-launch operations.
Promoted to Supervisor within 1 Year
Recognized for leadership, guest handling, and operational excellence at Kavya Resort.
Employee of the Month (mention if received)
Awarded for outstanding guest service and teamwork (if applicable—can be added or adjusted).
Head Coordinator – National Events
At Idea Studio Nepal, led multiple large-scale hospitality programs, managing logistics, VIP handling, and event execution.
Consistent 5-Star Guest Feedback
Commended regularly by guests for professionalism, attentiveness, and calm presence under pressure.
