
Leadership and Supervisory NQF Level 4
I have a genuine passion for customer service because I believe every interaction is an opportunity to create a positive impact. I find it deeply rewarding to help people solve problems, answer their questions, or simply make their day a little better. Whether it’s face-to-face, over the phone, or through digital channels, I take pride in delivering a professional, friendly, and solution-focused experience. I’m energized by fast-paced environments and enjoy turning challenges into opportunities to exceed expectations. My hobbies are cooking, baking, reading and spending time with my immediate family as I am a home bodied person. What makes me tick is seeing the impact of my work and knowing that I’ve made a real difference.
Planning, Organizing, Leading, Time Management, Problem solving and Great Interpersonal and organizational skills
I genuinely enjoy connecting with people, listening carefully to their needs, and helping them find solutions. It’s important to me that every customer feels heard, respected, and well taken care of. That mindset drives me to stay calm under pressure, communicate clearly, and go the extra mile to ensure a positive outcome.
I ,I'm also goal-oriented and thrive in structured environments where there’s room to grow. I , I'm constantly looking for ways to improve—whether ,whether it's learning a new skill, adapting to feedback, or streamlining how tasks are done. I find energy in working toward both individual and team goals, especially when I can see the direct results of my contribution in improved customer satisfaction or team efficiency.
Ultimately, I ,I ,it's part of an organisation that values service, integrity, and continuous growth—because ,because those values reflect who I am and how I work.