Experienced Post graduate seeking employment

" I am a post graduate in Information technology with over a decade of experience in Office Administration, customer support and desktop support troubleshooting. I have also undergone 3 years of Air force training under National Cadet Corps. "
Serial No: 217415
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Skills keywords: desktop support, office administration, customer services, microsoft office, windows support, hardware/software troubleshoot, office management/administration
Qualifications:

Bachelors in Information Technology followed by Post Graduate diploma in Computer Applications and Masters in Information Technology

Personal Information:

I am inspired by challenges that require creative problem solving and collaboration. I enjoy helping people through technology and making systems run smoother. Both in work place and daily life, I thrive in roles where I can learn, grow and make an impact. My hobbies are listening to music, biking expeditions, weight lifting. I am passionate about technology and often repair or setup systems or mobiles to help friends and family. I get frustrated with inefficiency and lack of communication. I believe that every team works better when there is clarity, respect and a shared purpose.

Management Skills:

I have over 10 years of experience in managing teams, handling daily operations, delegating tasks efficiently , and ensuring projects are completed on time and within budget. I take a proactive approach to leadership with employees development and productivity.

Professional Awards/Accolades:

Apart from PSI, also done IELTS with 7.0 overall scores but certificate is expired. Secondly, I have a NARIC ENIC certificate. In my previous experiences, I have been recognised for my ability to lead teams, implement cost effective solutions and maintain high level customer satisfaction. My highlight includes managing a branch office independently ensuring smooth IT operations and administrative compliance.

  • Desktop Support and Graphic design
    IT Mobility Ltd ( Currently working )
    1 years, 7 months ( Jun, 2024 - Feb, 2026 )
  • Branch Head
    GES
    4 years, 10 months ( Aug, 2019 - Jun, 2024 )
Employment Sought: Permanent
Current Location: United Kingdom
Top 5 countries interested in working in: Ireland, United Kingdom, United States
Right to work in the following countries: United Kingdom