Client Relationship Manager - Client Onboarding

" Results-driven financial services professional with a proven track record in private banking, credit analysis, and local market development across the UK and EMEA. Adept at building long-term client relationships, structuring lending propositions, and interpreting financial data to maximise portfolio profitability. Combines deep regulatory expertise (FCA, AML/KYC) with a customer-centric approach to deliver tailored banking solutions. Passionate about mentoring teams and embedding local market insights into business development strategies. "
Serial No: 219549
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Skills keywords: attention to detail, maintaining safety standards, documentation, great communication skills, hardworking, compliance
Qualifications:

* MSc. Business Management.
* Banking Certificate.
* B.(Agric.) Tech. (Animal Sci. and Tech.).
* Anti-Money Laundering Concepts: AML, KYC and Compliance.
* AML & Financial Crime Prevention.
* Certificate in Compliance, Audit & Risk Management.
* Financial Crime: Processes & Technology Certificate.
* Fundamentals of Compliance Management and Risk Management.
* GRC Complete Training | Governance, Risk, Compliance 2025.

Personal Information:

I’m motivated by safeguarding businesses through strong AML, due diligence, and compliance practices while building trusted client relationships. Outside work, I enjoy continuous learning, travel, and keeping active.

Management Skills:

* Team leadership and staff development.
* Client portfolio oversight and relationship management.
* Regulatory risk assessment and control implementation.
* Strategic planning and process improvement.
* Stakeholder engagement and cross-functional collaboration.
* Performance monitoring and KPI delivery.
* Decision-making under pressure and problem resolution.
* Training, mentoring, and compliance awareness building.

Professional Awards/Accolades:

* Delivered end-to-end client onboarding and KYC/AML due diligence for high-value portfolios across EMEA.
* Led regulatory risk and compliance reviews, achieving 100% audit success with no major findings.
* Implemented process improvements reducing onboarding timelines and improving client satisfaction.
* Recognised for building strong client relationships and driving retention in financial services.
* Achieved multiple professional certifications in AML, Compliance, Risk Management, and GRC.

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  • Client Relationship Manager
    Skye Bank Plc
    8 months ( Jun, 2015 - Feb, 2016 )
Employment Sought: Permanent
Current Location: Hull, UK
Top 5 countries interested in working in: Germany, Spain, Switzerland, United Kingdom, United States
Right to work in the following countries: United Kingdom
Supplementary Information:

I bring over 17 years of combined professional experience across financial services, compliance, and client relationship management. My expertise covers client onboarding, AML, KYC due diligence, and regulatory risk management across EMEA, where I have supported organisations in meeting governance standards, audit readiness, and mitigating financial crime risks while building and maintaining trusted, strong, and long-term client relationships.

In addition to the roles listed on my CV, I hold extensive banking experience (2007–2015) in customer portfolio management, operational risk, and regulatory reporting, which provided me with a strong foundation in customer service, account management, and branch operations. During this period, I worked directly with clients on credit, investment, and relationship management while ensuring adherence to strict AML/KYC requirements. These years in frontline and control functions built a strong foundation that I continue to apply in my compliance, risk, and onboarding responsibilities today.

I am skilled in managing complex cases, liaising with regulators, and aligning compliance requirements with commercial priorities. My career has consistently centred on ensuring integrity, trust, and excellence in client service, making me a strong asset for roles that require both compliance rigour and relationship management.