Diploma in Information & Telecommunication
Intermediate in Computer Science
Soft Skills Training Certificate
I’m a reliable and self-motivated professional who finds purpose in delivering excellent service and supporting team goals. I take pride in being organized, calm under pressure, and focused on problem-solving. Outside of work, I enjoy watching sports, reading, and learning about different cultures. I’m committed to personal and professional development.
Team Coordination – Ensuring smooth communication and task flow among team members.
Scheduling & Planning – Managing calendars, appointments, and task timelines.
Problem Solving – Handling client or internal issues quickly and professionally.
Time Management – Prioritizing tasks to meet deadlines and ensure efficiency.
Client Communication – Managing expectations and providing updates to stakeholders.
Process Improvement – Suggesting and implementing small workflow changes for better performance.
Delegation Support – Assisting supervisors in assigning and tracking tasks.
Multitasking – Managing several administrative or customer-related duties simultaneously.
Attention to Detail – Ensuring accuracy in documentation, communication, and reporting.
Conflict Resolution – Helping resolve misunderstandings between team members or with customers.
Trainer
Quality Assistance Manager
Excellence Award
I have over 10 years of experience in customer support, scheduling, and administrative coordination, working with clients and teams from the UK, UAE, and Pakistan. I am confident in managing communication across departments, handling inquiries, resolving issues, and maintaining documentation with accuracy. I am fluent in English, quick to adapt, and willing to relocate anywhere in Europe. I am seeking a long-term opportunity with a company that values dedication, teamwork, and professional growth. I am available for interviews at short notice and open to roles that require employer-sponsored visas.
