
Graduate Management Accelerated Program Certificate
Bachelors Degree in Business Administration
O’level high school leaving certificate
I am inspired by challenges that demand organisation, discretion and focus. Outside of work I enjoy swimming and fitness, which keep me disciplined and balanced. I value growth, excellence and supporting others, which drives my commitment to both professional and personal success.
Calendar and Schedule Management
Executive Support & Decision-Making Assistance
Team Coordination and Staff Supervision
Stakeholder Relationship Management
Conflict Resolution and Problem-Solving
Event and Travel Planning Oversight
Time Management and Prioritisation
Professional Discretion and Confidentiality
KEY ACHIEVEMENTS
Confidential Information Handling Document & Data Management Event & Travel Coordination
Financial Administration & Reporting Team Collaboration & Staff Liaison
DEBT COLLECTION: Achieved 108% against the May 2024 Target
DEBT RECONCILIATION: Between August 2023 and February 2024 Identified and recommended write off for over $200,000 bad debt sitting on our company books after reconciling over 60 customer accounts. Leading to a contribution in reducing debtor days of the company.
INTERNAL AUDIT: Successfully participated in a spontaneous spot check in over 10 retail shop locations in lusaka and the copperbelt in June 2023 and addressed/reported fraudulent activities that lead to the company recovering revenue shortage.
I bring proven experience in administration, financial reporting, and client relationship management, with a strong ability to adapt across sectors. My background in banking and telecoms has trained me to handle sensitive information with discretion and accuracy. I excel at managing schedules, preparing reports, and supporting senior executives in decision-making. With strong interpersonal skills and a methodical approach, I am confident in my ability to deliver the reliability, loyalty and attention to detail expected in any role.