Business Support | Finance | Administration

" Detail-oriented and highly organised professional with experience in administrative support, financial reconciliation, and executive coordination within banking and telecom sectors. Skilled in managing sensitive information, scheduling, documentation, and stakeholder communication at senior levels. Known for discretion, strong interpersonal skills, and ability to handle multiple priorities in fast-paced environments. Seeking to leverage 4+ , years of administrative and client-facing experience into a relevant role. "
Serial No: 221181
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Skills keywords: relationship managment, financial administration, confidentiality, adminstration, scheduling, data management
Qualifications:

Graduate Management Accelerated Program Certificate
Bachelors Degree in Business Administration
O’level high school leaving certificate

Personal Information:

I am inspired by challenges that demand organisation, discretion and focus. Outside of work I enjoy swimming and fitness, which keep me disciplined and balanced. I value growth, excellence and supporting others, which drives my commitment to both professional and personal success.

Management Skills:

Calendar and Schedule Management
Executive Support & Decision-Making Assistance
Team Coordination and Staff Supervision
Stakeholder Relationship Management
Conflict Resolution and Problem-Solving
Event and Travel Planning Oversight
Time Management and Prioritisation
Professional Discretion and Confidentiality

Professional Awards/Accolades:

KEY ACHIEVEMENTS
Confidential Information Handling Document & Data Management Event & Travel Coordination
Financial Administration & Reporting Team Collaboration & Staff Liaison
DEBT COLLECTION: Achieved 108% against the May 2024 Target
DEBT RECONCILIATION: Between August 2023 and February 2024 Identified and recommended write off for over $200,000 bad debt sitting on our company books after reconciling over 60 customer accounts. Leading to a contribution in reducing debtor days of the company.
INTERNAL AUDIT: Successfully participated in a spontaneous spot check in over 10 retail shop locations in lusaka and the copperbelt in June 2023 and addressed/reported fraudulent activities that lead to the company recovering revenue shortage.

  • Relationship Manager
    UNITED BANK FOR AFRICA ZAMBI ( Currently working )
    10 months ( Mar, 2025 - Feb, 2026 )
  • Graduate Management Accelerated Program
    UNITED BANK FOR AFRICA ZAMBIA
    6 months ( Sep, 2024 - Mar, 2025 )
  • Credit Controller
    Liquid Intelligent Technologies Zambia
    7 months ( Mar, 2024 - Oct, 2024 )
  • Reconciliation Officer
    Liquid Intelligent Technologies Zambia
    6 months ( Aug, 2023 - Feb, 2024 )
  • Finance Intern
    Liquid Intelligent Technologies Zambia
    1 years, 5 months ( Feb, 2023 - Jul, 2024 )
Employment Sought: Permanent
Current Location: Lusaka, Zambia
Top 5 countries interested in working in: France, Netherlands, Switzerland, United Arab Emirates, United Kingdom
Right to work in the following countries: Zambia
Supplementary Information:

I bring proven experience in administration, financial reporting, and client relationship management, with a strong ability to adapt across sectors. My background in banking and telecoms has trained me to handle sensitive information with discretion and accuracy. I excel at managing schedules, preparing reports, and supporting senior executives in decision-making. With strong interpersonal skills and a methodical approach, I am confident in my ability to deliver the reliability, loyalty and attention to detail expected in any role.

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