Diploma in Tourism and Hotels – Graduated in 2018
Passionate about coffee and team work. Enjoys music,.. cupping, and learning new skills... Motivated by growth.., creativity, ....and quality service.
Team leadership & motivation
Shift organisation & task delegation
Time and workflow management
Problem-solving under pressure
Fast and confident decision-making
Strong communication skills
Conflict resolution
Team coordination & supervision
Promoted to Shift Leader at 30North Coffee for strong performance and leadership.
Trained new baristas in brewing and customer service.
Maintained high customer satisfaction during peak hours.
Participated in internal competitions and cupping sessions.
Recognized by management for quality and consistency
Willing to relocate and work flexible shifts. Always focused on quality, team support, and improving workflow in high-pressure environments.
