Quality control and costumer service

" Motivated an detail-oriented professional with a background in calibration, quality assurance and team leadership. Over five years of experience optimizing workflows, managing risk assessments and ensuring compliance in pharmaceutical environment. Hold an MBA from Roehampton University and BSc in Clinical Medical Engineering. Adept at multitasking in dynamic environments, delivering high-quality results and providing exceptional customer service. Fluent in Persian and proficient in English and German. "
Serial No: 211237
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Skills keywords: administrative, junior assistant, healthcare assistant, human resource assistant
Qualifications:

Master of Business Administration-Roehampton university-London, UK (2024)
BSc Clinical Medical Engineering-Tehran Medical Science university (2018)
First aid-Tehran university(2015)

Personal Information:

Passionate about continuous learnings and personal growth. I am driven by challenge of solving complex problems and optimizing process for efficiency. Music has been a long life inspiration and as a professional Dulcimer musicians, I have developed discipline, creativity and attention to details-skills that seamlessly translate into my professional work. I thrive in dynamic environment where I can lead teams and enhance quality standards. The pursuit of excellence in both my technical career and artistic endeavors keeps me motivated to push boundaries, embrace challenges and deliver outstanding results.

Management Skills:

Team leadership and supervision
Workflow optimization
Risk assessment and mitigation
Resource allocation and efficiency
Project and time management
costumer service and relationship management
Problem solving and decision making

Professional Awards/Accolades:

Led a team of technicians as a calibration supervisor at pharmaceutical company, ensuring compliance and quality assurance for over five years.
Implemented workflow optimization strategies that reduced downtime and improved calibration efficiency.
Recognized for exceptional customer service and efficiency in hospitality environment in D&D London.

  • Bartender
    D&D London
    1 years, 0 months ( Dec, 2023 - Jan, 2025 )
  • Calibration supervisor
    Yasnaab pharmaceutical company
    5 years, 4 months ( Feb, 2018 - Jul, 2023 )
Employment Sought: Permanent
Current Location: London, UK
Top 5 countries interested in working in: Australia, Germany, Ireland, United Kingdom, United States
Right to work in the following countries: United Kingdom