
Master's degree in business administration with a concentration in Hospitality Management.
Bachelor's degree in Business Administration
My hobbies have always been sports. During my time in school I was able to play 4 different sports. I played Lacrosse during my time at College for Husson University. I was the Captain of my Baseball and Hockey teams during my time in High School. I plan on continuing to develop and learn. I did this when picking up a new sport in lacrosse during College and becoming fluent and a top goal scorer by my Senior year of school.
Business Management
Client Service
Budget Administration
Administrative oversight
Sales Management
Manager of Katahdin Valley Motel for 3 years: Managed daily operations of the business, including hiring and training staff. Developed strategic plans to increase profitability and efficiency. Maintained relationships with existing clients by providing superior customer service. Ensured compliance with local, state, and federal regulations.
Front Desk Agent for Comfort Inn: The goals were to provide exceptional customer service. Preparing the days check in as well as receiving incoming phone calls. Ensure that incoming rooms are cleaned and prepared for the guest arrivals. Processed payments accurately and efficiently. Resolving customer complaints promptly and courteously.