Fully Qualified Quality Assurance Officer

" I am a detailed - oriented professional with a strong background in academic administration, recently transitioned to a Quality Assurance Officer role. Previously served as an Examination Officer, where I ensured the accuracy, confidentiality and timely processing of examination data. Recognised for streamlining processes and improving compliance with Institutional policies. Now applying this meticulous approach to quality assurance, focusing on monitoring student, supporting audits and enhancing operational efficiency. Holds a Master degree in Msc. HR and Bachelor Degree in Bachelor of Commerce specialising in HR from Jomo Kenyatta University of Agriculture and Technology and KCA University respectively with growing expertise in quality management systems. Known for adaptability, analytical thinking and commitment to continuous improvement. "
Serial No: 215667
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Skills keywords: good communication skills, highly organised, excellent negotiation skills
Qualifications:

I am have done the following courses and obtained their certificates:-
Master of Science in Human Resource Management
Bachelor of Commerce in Human Resource Management
Diploma in Business Management
Full Secretarial Course
Basic Computer Packages

Personal Information:

I enjoy solving problems and ensuring standards are met whether in Exam of quality audits. I find meaning in helping Institutions or Organization function more effectively.

Management Skills:

I have managed a team of staff, recently in an acting capacity I managed a team of 20 staff

Professional Awards/Accolades:

successfully coordinated examination processes for thousands of students, ensuring timely preparations, invigilation and results processing with zero errors.
Led the digitization of examination records reducing manual errors and improving data retrieval efficiency.
Developed standardized template and workflows for examination processing, ensuring consistency across department.
Recognized for high integrity and attention to detail in handling sensitive academic information

  • QUALITY ASSURANCE
    KCA UNIVERSITY ( Currently working )
    9 months ( May, 2025 - Feb, 2026 )
Employment Sought: Any
Current Location: Nairobi, Kenya
Top 5 countries interested in working in: Australia, China, Dubai, Germany, Kenya
Right to work in the following countries: Kenya
Supplementary Information:

Detailed - oriented Quality Assurance Officer with a strong background in academic operations and compliance. Over 15 years of experience in a University setting, including examination management and internal quality review. Proven ability to uphold standards and support accreditation processes and streamline systems for improved accuracy and service delivery.

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