Desktop Support Engineer seeks Employment

" Highly skilled and detail-oriented Desktop Support Engineer with over 5 years of experience in providing technical support and IT infrastructure management across various industries. Proficient in hardware and network troubleshooting, user account management (Active Directory), Office 365, and IT asset maintenance. Strong background in system installation, configuration, and helpdesk support, complemented by practical knowledge in financial accounting systems. Certified in Microsoft Azure Fundamentals, Office 365, and Cisco Networking Basics. Known for excellent problem-solving, communication, and client service skills, with a consistent track record of improving system performance and user satisfaction. "
Serial No: 216355
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Skills keywords: desktop support engineer, network administrator, hardware engineer, it support engineer, accountant
Qualifications:

B.Com – University of Calicut

Diploma in Computerised Financial Accounting

Diploma in Hardware & Networking

Cisco Networking Basics – 2023

Microsoft Certified (2025):

Azure Fundamentals

Office 365

Microsoft Teams Troubleshooting

Microsoft 365 Copilot

Personal Information:

Solving complex technical problems and helping others through technology

Learning new tools and staying updated with the latest in IT and cloud technologies

Working in a team where collaboration drives innovation and efficiency

he satisfaction of resolving technical issues and improving system performance

Taking ownership of IT responsibilities and delivering consistent results

Being in an environment that values learning, growth, and practical problem-solving

Management Skills:

IT Asset & Inventory Management

User Account & Access Control (Active Directory)

System & Network Administration

Helpdesk & Technical Support Coordination

Schedule Planning for IT Maintenance & Upgrades

Documentation & Reporting

Team Collaboration & Communication

Problem-Solving & Critical Thinking

Professional Awards/Accolades:

5+ years of experience in IT support and system administration

Certified in Microsoft Azure, Office 365 & Cisco Networking

Improved system uptime through efficient troubleshooting

Managed IT assets and user support across multiple companies

Known for strong problem-solving and communication skills

  • DESKTOP SUPPORT ENGINEER
    Ind Innovation ( Bluedart - DHL ) ( Currently working )
    2 years, 5 months ( Sep, 2023 - Feb, 2026 )
  • Technical Coordinator
    PETRA INFOSERV HP SERVICE CENTRE
    3 years, 6 months ( Jan, 2020 - Jul, 2023 )
  • Technical Support Engineer
    FC VISION - KERALA VISION
    1 years, 11 months ( Jan, 2018 - Dec, 2019 )
Employment Sought: Any
Current Location: Kozhikode, Kerala, India
Top 5 countries interested in working in: Germany, Malta, Qatar, United Arab Emirates, United Kingdom
Right to work in the following countries: India
Supplementary Information:

Quick learner with a strong focus on user satisfaction

Reliable, adaptable, and efficient in fast-paced environments

Team player with good communication in English, Malayalam & Hindi

Skilled in managing priorities and meeting deadlines

Actively upgrading skills in cloud and IT technologies