
B.Com – University of Calicut
Diploma in Computerised Financial Accounting
Diploma in Hardware & Networking
Cisco Networking Basics – 2023
Microsoft Certified (2025):
Azure Fundamentals
Office 365
Microsoft Teams Troubleshooting
Microsoft 365 Copilot
Solving complex technical problems and helping others through technology
Learning new tools and staying updated with the latest in IT and cloud technologies
Working in a team where collaboration drives innovation and efficiency
he satisfaction of resolving technical issues and improving system performance
Taking ownership of IT responsibilities and delivering consistent results
Being in an environment that values learning, growth, and practical problem-solving
IT Asset & Inventory Management
User Account & Access Control (Active Directory)
System & Network Administration
Helpdesk & Technical Support Coordination
Schedule Planning for IT Maintenance & Upgrades
Documentation & Reporting
Team Collaboration & Communication
Problem-Solving & Critical Thinking
5+ years of experience in IT support and system administration
Certified in Microsoft Azure, Office 365 & Cisco Networking
Improved system uptime through efficient troubleshooting
Managed IT assets and user support across multiple companies
Known for strong problem-solving and communication skills
Quick learner with a strong focus on user satisfaction
Reliable, adaptable, and efficient in fast-paced environments
Team player with good communication in English, Malayalam & Hindi
Skilled in managing priorities and meeting deadlines
Actively upgrading skills in cloud and IT technologies