Customer Service Respresentative

" Professional with experience in equipment checks and safety compliance, ensuring adherence to health and
safety standards. Demonstrated skills in manual handling and quality control, contributing to efficient order
fulfilment. Expertise in barcode scanner operations and assembly line processes, achieving high accuracy in
picking, packing, and meal preparation. Strong commitment to record-keeping accuracy and exceptional
customer service through effective team collaboration. "
Serial No: 224376
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Skills keywords: handling cash, record keeping/management, team work, excellent time management, scanning, quick learner, active listening
Qualifications:

MSc Management (Postgraduate), University of South Wales, Pontypridd.
February 2023 — June 2024
Bachelor of Business Studies, Kulaura Degree College, Kulaura, Sylhet, Bangladesh.
January 2014 — February 2018
Higher Secondary Certificate, Kulaura Degree College, Kulaura, Sylhet, Bangladesh.
August 2011 — August 2013
Secondary School Certificate, Mahtab Chhayera High School, Kulaura, Sylhet, Bangladesh.
January 2009 — May 2011

Personal Information:

Dedicated Customer Service Representative dedicated to providing quality care for
ultimate customer satisfaction. Proven ability to establish and maintain excellent
communication and relationships with clients. Dedicated to identifying customer needs
and delivering effective solutions to all problems. Excellent time management skills
combined with a superior knowledge of the customer service industry. Bilingual,
hardworking, and ready to join my next team.

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  • Waiter
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  • Meter Reader
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    4 years, 1 months ( Nov, 2018 - Dec, 2022 )
  • Sales Associate
    Rain Touch Shopping City
    1 years, 11 months ( Oct, 2016 - Sep, 2018 )
Employment Sought: Permanent
Current Location: Newport, UK
Top 5 countries interested in working in: Australia, Austria, Czech Republic, Estonia, France
Right to work in the following countries: Bangladesh, United Kingdom
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