Certified scrum master

" I’m an experienced Scrum Master with over eight years in IT, specialising in Agile delivery, team leadership, and continuous process improvement. I’ve had the opportunity to lead high-performing teams across the Insurance, Finance, and E-commerce sectors, always focusing on collaboration, adaptability, and aligning technical delivery with business goals.

I’m comfortable working in both large corporate environments and smaller, fast-paced organisations. I thrive on helping teams grow in Agile maturity, improving delivery flow, and navigating complex structures to remove obstacles and drive outcomes. My background also includes hands-on experience in QA testing, digital transformation, and coaching Agile teams through frameworks like Scrum, SAFe, Kanban, and Lean.

Most recently, I completed a career break (Nov 2024 – Jul 2025) during which I travelled and volunteered across South America, Asia, and South Africa – an incredible opportunity that strengthened my resilience, broadened my cultural awareness, and deepened my appreciation for diverse ways of working.

I hold certifications in Certified Scrum Master (CSM) and ISTQB Software Testing, and I regularly work with tools such as Jira, Confluence, and CI/CD platforms. I’m passionate about building supportive, self-organising teams and ensuring delivery always stays aligned with real business value. "
Serial No: 218120
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Skills keywords: scrum master, certified scrum master, scrum, agile methodology, kanban, Lean
Qualifications:

ISTQB
CSM
GCSEs

Personal Information:

I’m inspired by continuous learning, collaborative teamwork, and seeing real impact from the work I do. I love exploring different cultures through travel, which has helped me build adaptability and empathy—qualities I bring into my professional life. I thrive in environments where people support and challenge each other to grow.

Management Skills:

At Admiral Insurance, I led multiple Scrum teams, facilitated PI planning, and coordinated with external partners to ensure smooth project delivery. I’ve also managed staffing, recruitment, and performance as a Test Chapter Lead, and successfully improved Scrum maturity and team self-management at Fruugo. I bring a strong focus on coaching, stakeholder engagement, and aligning delivery with business value.

  • Contract scrum master
    Admiral insurance
    7 months ( Feb, 2024 - Sep, 2024 )
  • Scrum master
    Fruugo
    1 years, 5 months ( Feb, 2022 - Jul, 2023 )
  • Test manager
    Admiral insurance
    1 years, 0 months ( Jan, 2021 - Jan, 2022 )
  • Scrum master
    Admiral
    2 years, 0 months ( Jan, 2019 - Jan, 2021 )
  • Test analyst
    Admiral
    4 years, 0 months ( Jan, 2017 - Jan, 2021 )
Employment Sought: Any
Current Location: Wales, UK
Top 5 countries interested in working in: Asia, Australia, New Zealand, United Kingdom, United States
Right to work in the following countries: United Kingdom
Supplementary Information:

I’m passionate about creating environments where teams feel empowered, supported, and clear on their goals. I don’t just “run Scrum”—I focus on building trust, removing barriers, and helping people do their best work. I’m equally comfortable facilitating cross-team collaboration or getting into the detail to help drive delivery forward.

My background in testing gives me a strong eye for quality, and my leadership experience means I understand the bigger picture when it comes to timelines, priorities, and stakeholder needs. I’ve learned that successful delivery comes from clear communication, mutual respect, and continuous learning—values I bring to every role.

I’m also someone who thrives in change. Whether adapting to a new team, a new toolset, or new business priorities, I stay focused, calm, and solutions-oriented.