Bilingual Customer Support and Office Assistant

" I am an experienced professional with a background in customer service, administration, and English teaching. I have worked in both in-person and online environments and developed strong communication, organisation, and problem-solving skills. I am motivated, adaptable, and currently seeking international work opportunities to grow professionally. "
Serial No: 223189
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Skills keywords: front desk receptionist, administrative assistant, teaching foreign students, technical education english, costumer service, administration skills
Qualifications:

• Diploma
• . – 3+ • • Administrative Support and Office Organisation
• Online Teaching and Student Support
• Strong English Communication Skills
• Computer Skills: CRM, scheduling systems, documentation management

Personal Information:

I am a motivated and adaptable professional who enjoys learning, teaching, and helping others. I am inspired by personal growth and international experiences. In my free time, I enjoy reading, studying languages, exploring new cultures, and spending time with my pets. I value organization, patience, and kindness in both my personal and professional life.

Management Skills:

• Classroom management
• Time management
• Task prioritisation
• Organisation of teaching materials
• Managing student progress and records
• Coordinating schedules and academic activities
• Handling administrative procedures

Professional Awards/Accolades:

• Over 3 years of experience teaching English to students of different levels
• Experience in both online and in-person teaching environments
• Strong background in customer service and administrative support
• Consistently recognised for organisation, communication, and student engagement
• Trusted to prepare lessons, assess students, and provide educational guidance

  • English Teacher
    KNN IDIOMAS
    2 years, 10 months ( Jan, 2023 - Nov, 2025 )
  • Online English Teacher
    Spot On
    2 months ( Nov, 2024 - Jan, 2025 )
  • Administrative Assistant / Reception
    Wizard By Person
    6 months ( Jul, 2022 - Jan, 2023 )
  • SDR / Administrative Support
    OWP Comunicação e Data Science
    9 months ( Jan, 2021 - Nov, 2021 )
  • Receptionist Intern
    Caixa Econômica Federal
    11 months ( Jan, 2018 - Dec, 2018 )
  • Receptionist Intern
    Universidade do Estado de Santa Catarina - UDESC
    1 years, 4 months ( Aug, 2019 - Jan, 2021 )
Employment Sought: Permanent
Current Location: Joinville - State of Santa Catarina, Brazil
Top 5 countries interested in working in: Europe, Ireland, Portugal, Spain, United Kingdom
Right to work in the following countries: Brazil
Supplementary Information:

I have experience working in fast-paced environments, balancing administrative duties, customer service, and teaching responsibilities. I adapt quickly to new systems and procedures and work well independently or as part of a team. I am comfortable with online platforms, documentation, student support, and communication tasks. I am committed to delivering high-quality work and maintaining a professional and positive attitude.

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