Heating Engineer Job Description

Job Title

Heating Engineer

Line Manager/ Reports to

Insert as applicable e.g. Site Manager



Insert as applicable


Insert as applicable e.g. Poole site or such other location that may be required of the job role

Website details can be inserted here

Job Ref & about the organisation  

Social Media info etc 

Core Objectives

Carry out skilled work on heating systems, both residential and commercial. This will include installations, inspections, diagnosing problems/faults/leaks, testing, repair and maintenance of both residential and commercial heating systems.


Main Tasks/Duties and Responsibilities  



Day to day responsibilities

installations, inspections, diagnosing problems/faults/leaks, testing, repair and maintenance of part of a residential or a commercial heating system. This includes boilers, pipes and associated fixtures and equipment

identify hazards, defects and the need for  replacement, adjustment or repair; to ensure compliance with agreed codes, law, working practices and health and safety

– carry out planned tasks in accordance with contract/agreed requirements on services and associated systems

– carry out tasks within agreed time limits

– ensure compliance to  agreed codes, legislation, and procedures including health and safety

– maintain accurate records/documentation associated with your work

– report to Line Manager

– immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line manager

– meet your targets and contribute to those of the team as a whole

– contribute towards the smooth running of the team

– adhere to all organisation policies and procedures


From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.


Your usual hours will be from 8am to 4pm. However you will be expected to work as and when is necessary to meet the needs of the team and your targets.

Insert following if applicable Your job will involve travel to sites within the agreed area. The agreed area is insert e.g. 20 mile radius, county etc

Secondary Tasks/Duties





The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when are necessary, to maintain, promote, develop and expand the business of our organisation and its interests generally.


You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues and the Organisation and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the Organisation’s rules, procedures and policies


Management / Supervisory responsibilities


People or equipment



You are responsible for the equipment provided to you for use in your job role. This means you must ensure that equipment is used in accordance with training provided, all of the organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment you use is maintained and can be used/operated at all times.


Essential Abilities/ Competencies of this job role

You need

– to have achieved the qualifications and have completed an appropriate apprenticeship for insert as applicable e.g. minimum NVQ Level 2 Diploma in Plumbing and Domestic Heating Systems. Either – ACOP: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15 or ACS: CCN1 core and appliances, CEN1, HTR1, WAT1, CKR1.

– to hold the following insert as applicable e.g. e.g. be registered on the Gas Safe Register or have sufficient ACS Accreditations to attain Gas Safe Registration


– experience  in this type of job role – insert as applicable e.g.   minimum 5 years

– additional desirable experience in insert as applicable e.g. oil fired installations and appliances

– requisite knowledge of the tools, equipment, and materials common to the trade

– to demonstrate knowledge of applicable codes, standards, and regulations for this role

– skills in the installation, repair and maintenance of all types of residential and commercial heating systems.

– to be friendly and approachable

– to understand and deliver good customer service

– good attention to detail

– to demonstrate good time management and project management skills

– a full driving licence

insert anything else required


You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the Organisation and any applicable rules, regulations (particularly of any professional body) and with any law which applies to your job role.

Special Working Conditions

You may be expected to work in accordance with the organisation’s overtime policies

The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires.


Salary level C – 25,000
Benefits insert details of any benefits

Approved by Name

John Smith

Job Role

Site Manager

Date approved