Career summary
1995-date Telkom South Africa (TSA), South Africa
04/2006-date Global Account Specialist
• Responsible for ensuring accurate billing and collection of payments on a global basis, resolves any variances to enable final financial reconciliations
• Demonstrating strong interpersonal skills, negotiating contractual amendments with internal/external management to reduce future risks in revenue reductions and avoid possibility of any penalties payable
• Responsible for budget management, producing accurate financial forecasting & maintaining cash flow
• Maintaining positive customer relations, resolving any account problems successfully in support of business
• Ensuring compliance with internal/external auditor requirements, maintaining documentation and supplying documents for audits as requested
• Devising and implementing new improved procedures to increase accuracy, efficiency and productivity throughout billing and settlement process
• Successfully transforming outstanding debts into credits through efficient collections of debtor’s accounts
• Collaborating with team members to draft new Master Service Agreement, stating commercial and financial terms according to business requirements and in adherence to global legal requirements
• Responsible for overseeing creation of a Mutual Release Agreement, resulting in reducing reopening of costly and time-consuming backdated financials, increasing efficiency
• Providing training to accounting staff, ensuring the development and maintenance of a strong internal team
• Receiving numerous “Spotlight Awards” in recognition for outstanding performance
08/2004-03/2006 Financial Advisor (International Billing)
• Responsible for producing outgoing invoices and statements of accounts for voice and data-products, undertaking processing of the same received from international counterparts
• Investigating disputes logged by counterparts, resolving financial problems relating to accounts/invoices
• Accountable for calculating volume deal agreements, handling contracts
(Previous roles as an Accounting Officer, 1995-2004)
Education and qualifications
BComm Financial Management (2011)
I.T skills
Microsoft Office (Microsoft Excel Specialist), Internet
Languages
English, Afrikaans
