A skilled IT professional and Masters Graduate specializing in Management Information Systems and Innovation, with broad capabilities in software migration, application virtualization, application packaging, build and release management, systems testing, analysis, troubleshooting and implementation, software support and system enhancements. Motivated by adding value, with the ability to identify, understand and plan technical solutions that meet organizational and end user requirements.
Education and Qualifications
Masters: iBusiness – Innovation through ICT (2014)
UCD Michael Smurfit Graduate Business School, Dublin, Ireland
B.E.: Electronics Engineering – 1st Class (2010)
Nagpur University, India
SENIOR ASSOCIATE (APPLICATION PACKAGING) (2011-2013)
Dell International Services India Ltd
-Delivering infrastructure services to clients such as BNP Paribas, Atlas Capco, National Australia Group, Canadian Tire Corporation, Experian and UEFA
-Part of a 22-strong team, responsible for compatibility testing for Windows OS, Application Portfolio Management, packaging and virtualization, QA and testing on new build, deployment and delivery
-Demonstrating advanced problem solving and decision making skills in configuration management, version control and quality control
-Building trust with customers through meticulous understanding of business and technical requirements, ensuring full alignment with agreed deliverables whilst keeping them abreast of project progress
-Up-skilling workforces by holding knowledge sharing sessions on MSI technology and by training the China team in application compatibility testing methodology
-Raising morale and motivation levels by coordinating and actively participating in a number of successful team building exercises
SYSTEM ENGINEER (2010-2011)
Kotak Securities Ltd (Sub-Broker Ramakrishnan Iyer)
-Member of the in-house IT team, tasked with the installation, configuration and maintenance of security software, including upgrades, advanced troubleshooting and patches
-Responsibilities included tracking and reporting system capacity, assessing system performance and recommending appropriate solutions
English, Hindi, Marathi & Tamil
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