I have a total of 21 + years of experience. This experience comes from working in different fields like customer service, Subject Matter expert, Team leader. I have worked in Dubai for 1.5 years in the accounts department. On 2 occasions I have travelled to Australia as a part of knowledge transfer. In my current company I have completed 17 years. Started as an agent and now working as a Team Lead. In these 17 years have worked on different processes which used applications like Oracle, Salesforce, Maximo, Payments Work Bench (PWB), Billing Revenue Management.
Customer Service
Team Leader - People Management
Accounts Payable
Accounts Receivable
Order to Cash
Warranty Claims handler
Motor, home an pet insurance sales and services
Oracle knowledge, Salesforce and working knowledge of SAP
Dress designing
Watching thriller movies
Travelling with family
Enjoying good food
Reading books
Browsing social networking sites
Trying new dishes
Learning new hairstyles
Trying new nail work
Drawing
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