I am currently working as a Team Lead-Customer Service at Speridian Technologies India.I lead a group of 30 support associates who provide quality support and services to customers regarding US insurance. I started my career in customer service with International Airlines like AirAsia and then SpiceJet.There I was working for airport customer service and ticketing. Then I joined Sheridan technologies in 2019 as a customer service representative for US insurance.I was handling customer calls regarding their insurance related queries.Later I promoted to Senior customer service representative then Associate team lead. Now I am team lead.
Strong customer relationship Management.
Expert attention to detail and judgment.
Effective time management.
Organisational management.
Planning and Organising.
Problem solving.
Collaboration.
People Management
Travel
Travel Photography
Reading books
Home Gardening
Content creation for Social media like Reels
Dancing
Pencil Drawing
Watching Film
Listening Music
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