Customer service looking for work in United Kingdom

Communication: Effectively communicating with customers to understand their orders and preferences, as well as conveying information about menu items and specials.

Interpersonal Skills: Building rapport with customers to provide a welcoming and enjoyable dining experience, and collaborating effectively with team members to ensure smooth operations.

Problem-Solving: Quickly addressing any issues or concerns raised by customers, such as incorrect orders or dissatisfaction with food quality, to resolve them promptly and maintain customer satisfaction.

Attention to Detail: Paying close attention to orders to ensure accuracy, as well as maintaining cleanliness and organization in the dining area and behind the counter.

Time Management: Prioritizing tasks effectively to handle multiple responsibilities, such as taking orders, preparing food, processing payments, and cleaning, within a fast-paced environment.

Adaptability: Being able to adjust to changing circumstances, such as fluctuations in customer traffic or unexpected issues with equipment, while maintaining high standards of service and efficiency.

Stress Management: Remaining calm and composed under pressure, especially during busy periods or when dealing with challenging customers, to ensure continued professionalism and quality service.

Teamwork: Collaborating with colleagues to support each other in completing tasks and serving customers efficiently, as well as fostering a positive work environment.

Hygiene and Food Safety: Following proper procedures for food handling, storage, and preparation to maintain hygiene standards and prevent foodborne illnesses.

Salesmanship: Using persuasive techniques to upsell additional items or promotions to customers, thereby increasing sales and contributing to the profitability of the business.

Cash Handling: Demonstrating accuracy and integrity in handling cash transactions, including counting money, providing change, and reconciling sales at the end of shifts.

Product Knowledge: Having a thorough understanding of the menu offerings, including ingredients, cooking methods, and dietary information, to answer customer questions and make informed recommendations.

Customer Relationship Management: Building and maintaining positive relationships with regular customers, recognizing and addressing their preferences, and fostering loyalty to the establishment.

Cultural Sensitivity: Respecting diversity and cultural differences among customers, including dietary restrictions or preferences, and ensuring inclusivity and sensitivity in interactions.

Computer Skills: Proficiency in using point-of-sale systems and other technology tools for processing orders, managing inventory, and generating reports to support business operations.