As a seasoned professional with a proven track record in business development, customer success and account management. I bring a unique blend of strategic acumen, relationship-building prowess, and customer-centric focus to drive tangible results for your organization. In the realm of business development, i excel at identifying lucrative opportunities, forging strategic partnerships and navigating complex sales cycles to drive revenue growth. My keen market insights, coupled with a proactive approach to lead generation and pipeline management, enable me to capitalize on untapped market segments effectively. Moreover, my extensive experience in customer success equips me with a deep understanding of the customer journey and a relentless commitment to delivering unparalleled value and satisfaction. By implementing proactive engagement strategies, personalized support initiatives, and robust retention tactics, I've consistently exceeded customer expectations, fostered long-lasting relationships, and minimized churn rates
Strong communication skills
Empathy and Patience
Time Management
Problem Solving
upselling and cross selling
Contract Negotiation
Account Management
Sales forecasting
Solution Selling
Value Proposition Development
Prospecting and Cold Calling
Account Planning
Sales Manager- June 2023-Present
Achieve goals and hit targets
Present sales, revenue and expenses reports.
Build and promote long-lasting customer relationships by partnering with them and understanding their needs.
Identifying emerging markets and market shifts while being fully aware of new products and competition status
I'm enthusiastic engaging with recreational activities that promote physical well-being, with a particular passion with badminton. I'm an avid fan of korean drama and watching documentary films in netflix. I'm an avid reader of articles and books across various genres, showcasing dedication to personal and professional development. Demonstrate a keen interest
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