19 years experience in sales and customer services

Available

As a Territory Sales Coordinator (TSC) working for Mobile Telecommunications Network Cameroon (no. 1 telecom in Cameroon), I have engraved my name in the book of records to help the company grow.

My major achievement was taking over competition in market shares in a year during my three years in the market\'s rural sectors, moving from a monthly revenue generation of 197kk to 300kk and from 42% to over 60% market shares. Our strategy was to build a young, dynamic, and resilient team to address lacunes in the market. We also explored all market niches that gave us a boost and followed up on the segmentation of our customers, providing them with the best-tailored services, hence more revenue generated.

Being a team player and customer-centric in sales is vital, especially in customer retention. With my beginner experience at the contact center and later on in sales, I have come to develop superior skills in these domains to overcome challenges.

Serial No: 189991
Skills keywords: customer service, excellent customer service, field sales, sales team leadership, strategic sales planning

List Of Qualifications & Related Skills:

MBA Business Administration at the University Of the People, USA
BA Business Administration at the University Of the People, USA
A.Sc Business Administration at the University Of the People, USA

Skills: Active listening, Sales acumen, Microsoft Office, Product knowledge, Negotiation, Emotional intelligence

Interests & Hobbies:

Science Fiction and technological updates
Traveling
Community involvement (like the 21 days of Yello Care program held every year in my current company)
Sports
Outdoor activities

Previous Employment Details:

Territory Sales Coordinator at Mobile Telecommunications Network Cameroon (January 2019 to present)
Territory Sales Executive at Mobile Telecommunications Network Cameroon (April 2013 - December 2018)
Contact Center Team Support at Mobile Telecommunications Network Cameroon (January 2008 - 31 December 2007)

Current location:  RĂ©gion du Centre, Cameroon - View on map
Nationality: Cameroonian
Preferred Sector of Employment:  Sales, customer service, Marketing
Spoken languages: english, french
Location I am interested in working: Anywhere





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