Job Description Warehouse Manager

Job Title

Warehouse Manager

Line manager/ Reports to

Insert as applicable e.g. Director

Team/ Department

Insert as applicable

Location

Head office in Braintree or such other location that may be required of the job role

Website details can be inserted here

Job Ref & about the organisation  

Social Media info etc 

Core Objectives

Main Tasks/Duties and Responsibilities 

– overall stock control and management of the warehouse for the organisation including the development, performance and maintenance of the warehouse and stock control to produce an efficient system and delivery solution, maximising performance & profitability against pre-agreed targets and control.

– ensuring that the team members understand the mechanism of the warehouse and their role within the organisation

– responsibility to adhere to budgets and plan to maximise profitability

– meet your targets and those of the team  and organisation  as a whole

– the smooth running of the of the team and organisation  as a whole

– contribute to training and development of the team and organisation  as a whole

– assist your Line Manager in achieving maximum customer satisfaction in accordance with organisation plans

– maintain responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations  and insert as applicable e.g. ISO certification

Day to day responsibilities agreed with your manager to include:

– manage, direct and monitor the warehouse for the organisation including the development, performance and maintenance of the warehouse and stock control to produce an efficient system and delivery solution, maximising performance & profitability against pre-agreed targets and control.

– effective liaison, support and assistance with the whole of the organisation

– maintain and improve mechanisms for running the warehouse,  including surveying and measuring the control level and delivery, process, outcomes and profitability and disseminate feedback to the appropriate internal entities

– utilise appropriate systems to manage the warehouse and stock control functions, analysis and documenting

– direct the development of plans for the warehouse and stock control to achieve targets

– developing plans for  the warehouse and stock control process and efficiency

– support to all other departments with related issues

– subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members and organisation  as a whole to ensure targets are met

– reporting (content and format as agreed) on a monthly basis or as otherwise required

– assist in developing plans for team activities to include strategy to achieve agreed targets

– delegate authority and responsibility to team with supervision, accountability and review

– manage and maintain contact with internal and external “client/customers”

– set an example for team members and organisation  as a whole of commitment, process and activities, work ethics and habits and personal character

– maintain accurate records

– responsibly use resources and control expenses to meet agreed budgetary controls

– adhere to all organisation policies and procedures

– interact and co-operate with all members of the organisation, its suppliers and customers

From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Hours

However because of the nature of the job you may be required to perform some shift work (such as 12 Hour shifts including days, nights and weekends on a rota basis) and you will be expected to work as and when necessary to meet the needs of the team and your targets.

Insert as appropriate Your job will be a mixture of travel and warehouse based.

Secondary Tasks/Duties

You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, and the organisation and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the organisation’s rules, procedures and policies

Management / Supervisory Responsibilities

People or equipment

You have responsibility for other team members who will all report directly to you

Equipment

You are responsible for the equipment provided to you for use in your job role and to your team. This means you must ensure that equipment is used in accordance with training provided, the entire organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment used by the team is maintained and can be used/operated at all times.

Essential Abilities/ Competencies of this job role

– qualifications sufficient to perform the job role – insert as applicable

– languages required – insert as applicable e.g.  English, French

– experience in this type of job role – insert as applicable e.g.  minimum 5 years

– thorough understanding of  warehouse and stock control management, requirements and dynamics

– to be able to use software – insert specific software if required

– ability in warehouse and stock control management and customer/supplier relationship management

– leadership with ability to motivate and manage a team

– proven ability to coach and develop others

– high degree of integrity and honesty in all dealings

– excellent analytical, interpersonal, organisational and communication skills

– ability to work under pressure

– full driving licence

Insert anything else as required

You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations, (particularly of any professional body) and with any law which applies to your job role.

Special Working Conditions

Insert following if applicable – The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires.

Approved by Name

John Smith

Job Role

Insert details as applicable

Date approved

10/11/2012