Job Description LGV Driver Cat C+E

Job Title

Category C+E Large  Goods Vehicle (LGV) Driver

Line Manager/ Reports to

Insert as applicable e.g. Transport e Manager

Team

/Department

Insert as applicable

Location

Insert as applicable e.g. Poole site or such other location that may be required of the job role

Website details can be inserted here

Job Ref & about the organisation  

Social Media info etc 

Core Objectives

Main Tasks/Duties and Responsibilities  

– carry out vehicle/equipment inspections on at least a daily basis and immediately report any defects to your Line Manager

– driving LGV in a responsible manner to meet agreed targets and criteria and with high standards of customer service and in compliance with all current EU (or as otherwise applicable)  Road Transport regulations at all times

– complete and comply with all legislative and organisation requirements concerning the vehicle’s Tachograph (Digi or Manual)

– assist in general associated activities including safe and legal loading (e.g. not overloaded or unbalanced) and offloading, check all orders, delivery notes and associated documentation, obtain signatures when required and report and deal with delivery discrepancies at the time of delivery

– immediately inform Line Manager of any incidents involving you/your vehicle and/or if you are unable to perform tasks on time or at all (accident, late etc)

– provide support and assistance to customers in accordance with organisation requirements

– deal with collection of payment as required and in accordance with organisation guidelines

– effective liaison with internal and external customers

– carry out planned tasks in accordance with agreed requirements and within time limits

– assist Line Manager to make improvements and implement required changes

– assist Line Manager to deal with external agencies relationships, including customer complaints

– maintain accurate records/documentation associated with your work

– reporting (content and format as agreed) as required

– achieve agreed personal targets and assist Line manager in to achieve team targets

– ensure compliance with policies and procedures, codes and legislation including health and safety

– immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager

– contribute towards the smooth running of the team

– responsibly use resources and control expenses to meet budgetary controls

– adhere to all organisation policies and procedures

From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Hours

OR

In view of  the nature of the job you may be required to perform shift work (such as 12 Hour shifts including days, nights and weekends on a rota basis) and you will be expected to work as and when necessary to meet the needs of the team and your targets.

Insert following if applicable Your job will involve travel to sites within the agreed area. The agreed area is insert e.g. 20 mile radius, county etc

Secondary Tasks/Duties

You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the Organisation and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the Organisation’s rules, procedures and policies

Management / Supervisory responsibilities

People or equipment

You are responsible for the equipment provided to you for use in your job role. This means you should carry out checks as required and agreed and ensure vehicle is maintained and clean (inside and out)

You must also ensure that equipment is used in accordance with training provided, all of the organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment you use is maintained and can be used/operated at all times.

Essential Abilities/ Competencies of this job role

– to hold the following full licences, LGV CAT C+E and insert as applicable

– to hold the following insert as applicable  e.g. Valid DigiTach holder, valid passport, CPC

– to have achieved the following qualifications insert as applicable e.g. NVQ Level 2 or 3 in Driving Good Vehicle or NVQ Level 2 in Delivering Goods by Road.

– experience in this type of job role – insert as applicable e.g.   minimum 2 years

– requisite knowledge of the vehicles, equipment and processes common to the role

– to demonstrate knowledge of applicable health and safety, codes, standards, and regulations for this role

– to be friendly and approachable with good communication skills

– to understand and deliver good customer service

– excellent attention to detail

– to demonstrate time management and task  management skills

– Good geographical knowledge

insert anything else required

You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the Organisation and any applicable rules, regulations (particularly of any professional body) and with any law which applies to your job role.

Special Working Conditions

The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires.

Approved by Name

John Smith

Job Role

Site Manager

Date approved

10/11/2012