Customer Support Manager needed in Brussels

Skills Provision is searching for a Customer Support Manager for an Online Language School headquartered in Belgium.

Location: Brussels, Belgium

Salary & Benefits

• €58,000 p/a
• Benefits package available

The Role

• Oversee course bookings
• Schedule and manage training sessions
• Work with developers to improve the online experience of customers
• Work closely with the company’s Finance Manager
• Quality control all marketing material
• Generate and analyse customer reviews, paying attention to negative comments
• Work under the company’s HR manager

Requirements

• Multi-lingual specialist is required
• Ideally holds a B.A. in Business
• Professional experience in customer service, support, project management and administration
• Team player
• Excellent interpersonal and communication skills
• Experience with working in a diverse, cross-cultural environment is a plus
• High level of comfort with technology
• Very organised and structured working style
• Energetic, highly motivated, and able to balance multiple tasks and priorities flexibly
• Innovative personality
• Exudes professionalism and competence

Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability, and nationality.