Customer Service Representative Needed in London

Skills Provision is searching for a Customer Contact Representative for a financial organisation in London, United Kingdom.

Salary and Benefits

• £28,000 p.a
• Free parking
• 35hr week shifts between 8am & 6pm, Mon-Fri
• Company contributory pension scheme
• Concessionary mortgage scheme
• Staff bonus scheme

The Role

As a customer contact representative, you will be responsible for taking inbound calls from existing customers and relevant intermediaries. There are no sales involved, nor any scripted work. Taking personal responsibility, you will ensure customers’ needs are satisfied, answering calls promptly and ensuring that customer service levels are met. You will use your initiative and take pride in delivering a quality service. In return for your commitment and enthusiasm we are a forward-thinking organisation who will invest in you, so providing excellent opportunities for future career progression. Initially, full training will be provided.

Requirements

• Excellent telephone skills
• Customer service experience
• Adaptable
• Team player
• Good communication skills

Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability and nationality.