UAE based Travel Consultant

Available

Serial No: 14612

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Skills keywords: travel consultant

Current location:  Dubai, United Arab Emirates - View on map

Nationality: Indian

Spoken languages: english, Hindi

Education And Qualifications
Bachelor of Arts, India

IATA Foundation in Travel and Tourism, Montreal, Canada

Experience
Travel Consultant (Corporate Travel) (2012-date)
Orient Travels Dubai, UAE
• Responsible for providing the highest standards in customer service, liaising with customers by telephone and handling corporate inquiries regarding reservations and ticketing

• Demonstrating outstanding interpersonal skills, establishing positive relationships with wide range of contacts in support of business, liaising with airlines regarding reservations/ticketing issues

• Possessing comprehensive ticketing knowledge, expert in fare calculation and recalculation on unused and partially used tickets

• Demonstrating excellent computer skills, utilising industry systems to process/receive information

• Providing additional services for customers including car transfer and travel insurance

• Acting as a proactive member of the team, assisting colleagues where necessary to ensure customer satisfaction and smooth running of operations

• Ensuring adherence with company policies

Customer Service Executive (Ticketing) (2011-2012)
Southall Travel UK (Onkar InfoTech Pvt Ltd, India)
(Similar responsibilities as in current role)

Reservation & Ticketing Executive (2008-2011)
Dolphin Tours & Travels (PSA Cox & Kings), India
• Responsible for handling domestic and international reservations and ticketing in addition to travel arrangements/travel insurance for corporate clients, ensuring excellent customer service

• Assisting customers with journey details including hotel reservations and passport procedures

• Undertaking administrative duties, preparing Visa files for customers on a worldwide basis