15 years of experience in customer service, sales, and team management
2020-PRESENT - GENESIS FUNDING as TEAM LEADER in Florida USA (Remote)
* Managing a Team of 15 agents to make cold calls daily
* Responsible in reporting to the management every week the progress of the team and reporting the attendance.
* Making sure that the target submissions are being given every week
2017-2019 - MIDDLE EAST REAL ESTATE as REAL ESTATE COORDINATOR in Dubai UAE
* Responsible in calling the tenants and remind them of the renewal of their tenancy contract
* Responsible in dealing the tenant's complaints and request
* Making sure all documents are properly signed, stamped and saved in the company's database
2016-2017 - BUSINESS CONSULTANT in Dubai UAE
* Responsible in calling clients in United Kingdom and explain the new payroll system that the company is offering
* Responsible in maintaining good relationship with clients and providing good customer service
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