As a highly skilled System Engineer with over three years in incident & problem management, I excel in swiftly identifying and resolving system performance issues, ensuring customer satisfaction. Proficient in Linux/Unix administration, database management and IT service tools. I'm adept at configuring alerts and plugins OF Nagios, Munin, & Grafana. Holding professional certifications as RHCSA & CCNA, I bring strong technical foundation to drive IT and System operations success
Certifications & Training:
RHCSA, CCNA, GIT
Skills:
Linux/ Unix Configuration, DevOps Tools, Shell Script (BASH), Oracle Linux, Solaris, CentOS, Redhat, VPNs & Proxies, Nagios, Ansible, Git, Virtualization, Product & Customer Support, Documentation & RCA, IT Service Management (JIRA, SalesForce), Grafana, Kibana, Zabbix, Network Administration, SQL Databases, WEB Servers ( Apache, Tomcat, etc), Incident Management, Confluence, Happeo, Citrix, SecureCRT.
System Engineer at Seamless Distribution Systems [Aug,2023 - current]
Incident and Problem Management
System performance and optimisation
Level 1 Support Engineer (Jr System Engineer) at Seamless Distribution Systems [Oct,2020 - Aug, 2023]
Linux, IT Service Management, Databases, Incident Management
Interested in dealing with new challenges by applying the latest solution, keeping knowledge up to dated. I like to understand the working before applying it. My hobbies are learning new trend and technology and enhancing my skill set accordingly.
My extra curricular activities are reading books, outdoor games (cricket) and GYM.
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