Support Medical Administrator

Previous Employment Details:

Assistant Operations Manager at The South African Depression and Anxiety Group (SADAG) from November 2016 till present.
• Planning and organizing training programs for the Rural Outreach Workshops, for nurses, teachers, home based carers, traditional healers, community care workers, church counselors, and the police on various mental health issues including the understanding of Mental Health. • Planning and organizing Corporate training programs and employee wellness days. • Planning and organizing media campaigns that are designed to de-stigmatize mental illness and promote mental health. • Sending out weekly press releases to print, radio, and electronic media, as well as organizing specific campaigns to raise awareness of mental health problems. • Assisting in the day-to-day management of SADAG’s 15-line counseling and referral call centre for all South Africa’s 9 provinces. • Updating and managing the extensive database of state and private health care facilities, providers, practitioners as well as counseling centres, other non-government organizations, rehabilitation centres, shelters, doctors, social workers, and mental health professionals. • Working closely with other non-profit organizations to ensure sustainability of the programs as well as making available off-site support in terms of resources, information updates via SMS and social media. • Assisting in conducting research activities at both schools and in communities. Facilitating in the monitoring and evaluation of its various activities and implementation techniques to ensure that progressive and innovative methodologies are utilized always. • Planning, developing, coordinating and overseeing research/statistical projects. • Developing and maintaining information to support the transformation of data into information for decision-making. • Responding to ad-hoc requests for information from internal and external entities.

A volunteer as an Interventions Officer/Counselor at Tears Foundation from February 2016 to October 2016 .
• Providing access to crisis intervention and support for those impacted by domestic violence, sexual assault and child sexual abuse. • Engaging and communicating effectively with clients to provide a flexible and responsive approach. • Gathering information and making defensible decisions. • Maintaining firm boundaries, using authority legitimately whilst working pro-socially and positively with people. • Receiving, processing and accurately recording detailed information, sharing it with others as appropriate and within the framework of confidentiality. • Understanding the emotional and behavioral impact of trauma and the ability to work with people who may display a range of emotions, behaviors and communication challenges.

Teacher at Destiny Christian Academy from June 2012 to January 2016.
• Teaching. • Coordinating after-school tutoring that helped the learners in need of extra attention and counseling learners. • Effectively working with parents. • Classroom management. • Motivating learners. • Learning style assessments. • Interactive teaching. • Performance assessments. • Innovative lesson plans that were in line with the A.C.E. curriculum, and that met the academic, intellectual, and social needs of learners.