Fully committed to providing the highest possible standards of customer and client service and support.
I have a certification in strategic management and basic accounting
Certifications in Patient Care and Hygiene and a diploma in nursing and patient care (Nursing studies Ireland) certification in business management (Abe uk).
Experience in individual business credit finance and debt services finances
Mortgage arrears, forbearance, litigation and collections Both in unsecured and secured loans, regulated and unregulated loans, knowledge of FCA,CCA, FSA UK regulations.
People oriented enjoy working directly with people of different backgrounds and customers and the general public. Can be depended on to complete a task under minimal supervision. Understands and appreciates the importance of professionalism in a work place and hard work in a workplace. Also lived, studied and worked in United Kingdom for 16years. Experience in organisation of social event and former co- founder of a small beauty business in central London England United Kingdom, currently working as a senior executive manager in a table water production company.
PROFESSIONAL AND EDUCATIONAL QUALIFICATIONS
Certificate of completion: strategic management
Certificate of completion: basic Accounting
Nursing Studies: Certificate in Patient Care and Hygiene
Nursing Studies: Diploma in Nursing and patient care
ABE, in Business Studies: Certificate in Business Management
EMPLOYMENT HISTORY
January 2020-present
Tobiyola Nigeria limited
: Cafijas water: senior executive manager, running of the all
the entire company, reporting to managing director, implementing strategic management of the company
Ensuring payment of staff salaries
Attending stakeholders meeting and implementing government approved regulation within the company
Ensuring compliance with the food and standards regulations in the country
Ensuring profitability in the company.
.
25/02/2013 –23/01/2014
Swift Advances plc.
Restructure Specialist, Mortgage arrears collection and litigation agent
Brentwood centre Essex United Kingdom.
Dealing with 1st and 2nd charge mortgages finance
First point of contact for client, attending to inbound and outbound calls Dealing with mortgage arrears.
Also dealing with regulated account by FSA/FCA and CCA and unregulated Finance.
Working out solutions for customers experiencing payment difficulties also Speaking to appointed Solicitors over telephone for litigation process. Responsible for information gathering, identifying suitable payment plans Working the best options and delivering Successful solutions for client.
10/01/2011 –09/09/2012
First data international
credit collection agent Basildon centre Essex United Kingdom (FDI).
Dealing with six different Barclays credit card debts
First point-of-contact for client, responding to inbound and outbound calls On a range of client debt issues, from accounts and balance enquires Working in collection department helping client to clear their financial arrears And getting them back in credit
Analyse and review client accounts ensuring payment are paid and Account is up to date and also identifying potential credit risk.
Played Drums in The Choir – which has helped me to work with other people in a Team.
traveling
learning new things
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