Operation Manager Specializing in Learning-Development

Available
Serial No: 95199
Skills keywords: customer service management, operation management

List Of Qualifications & Related Skills:

Training Programs, Problem Solving, Strategic Planning & Analysis, Cultural Sensitivity, Customer Satisfaction, Service Assessment & Audit, Customer Service Outsourcing, Cross-Selling, Mentorship, Coaching, Learning & Development, Conflict Resolution, Team Collaboration, Project Management

Previous Employment Details:

I joined the business at a time when the company was growing from previous times of shipping couple of orders out of their garage. I was influential in helping the company grow into a multi-million dollar seller with top ratings on Amazon, eBay, and other online retailers by building a high performance global customer service team. My team encompassed internal customer service teams along with a new outsourcing customer service vendor that I trained to adhere to company standard service operating principles.

Current location:  Los Angeles, CA - View on map
Nationality: British
Preferred Sector of Employment:  customer service, General Management, Travel and Tourism
Spoken languages: english
Location I am interested in working: Anywhere
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