MBA in Marketing with FX experience

Assistant Manager- Foreign Exchange - Thomas Cook (I)Ltd - Oct 2012 – Present

Responsibilities

• Responsible for sales & operation of retail Forex business .
• New business & relationship building through aggressive marketing, promotion campaign & providing excellent customer service.
• Tie-up with FFMC/ Travel Agent, Hospitals, Education Consultants & Corporates for Forex Sales.
• Buy and sale of foreign currency notes, Travel card & Outward remittance in order to achieve sales & revenue generation.
• Understanding of customer needs and putting in process for enhancing customer experience.
• Ability to drive teams through coaching and timely feedback to achieve desired sales & revenue goals.

• Responsible for Aggressive Direct Sales & Marketing of Forex and Insurance products within authorized commitment limits.
• Coordinate with the Senior Managers in developing sales & marketing reports and implementing Sales strategies, marketing plan to meet company budget and sales objective.
• Marketing & Selling of Financial & Forex products, DD & TT and Providing exceptional Customer services to Educational Consultants, Corporates & Walk-in Customers.
• Developing strategies and deliver excellent sales and after-sales services to maximize sales, customer satisfaction and retention.
• Managed all aspects of Administration & Operation area of branch.
• Worked closely with company to provide promotional and marketing ideas to grow their brand identity.

• Established Markets in Foreign Currencies & foreign exchange products within authorized commitment limits.
• Coordinate with the Senior Managers & handling team in developing and implementing Sales strategies and Marketing plan to meet branch revenue generation & sales targets.
• Responsible for the overall Sales & Marketing, Operation & Administrating, Monitoring Junior Employees & Leading Team towards achievements of sales target
• Selling of Financial & Forex products, DD & TT and Providing exceptional Customer services to Educational Consultants, Corporates & Walk-in Customers.

• Proficient in MS Office & Internet.
• Supervisory skills,Team building.
• Effective verbal, listening & written communications skills
• Problem Solving Skills and Team Management