IT Helpdesk Technician

My experience and knowledge have provided me with a diverse range of skills. Apart from technical skills that I have, my social skills makes me an excellent team player and my willingness and interests to learn and adapt in new environment makes me an excellent employee to be in your company
Serial No: 157888
Skills keywords: ICT support,, information technology skills, it helpdesk, microsoft office
List Of Qualifications & Related Skills:

Helpdesk : Jira, Manageengine, ServiceNow
Hardware and Software Maintenance
Linux Essentials
SOP Writing
Meeting Support and preparation
Hybrid Working
Strong Communication and interpersonal skills
Team Player

Interests & Hobbies:

Reading, gaming, travelling, food culture

Previous Employment Details:

2022 Jun - Nov 2022: International Livestock Research Institute
ICT Customer Service Technician
* ICT Technical Support, hardware and software, meetings, Helpdesk, user configuration

2022 Jan - 2022 Jun: Apollo Agriculture
IT Support
* Remote and onsite technical support, Helpdesk, hardware and software

2020 Jan - 2020 Apr: International Livestock Reserach Institute
ICT Intern
* Report writing, software updates and monitoring

Current location:  Nairobi County, Kenya - View on map
Nationality: Kenyan
Preferred Sector of Employment:  IT and Technology
Spoken languages: english, Swahili
Location I am interested in working: Australia, canada, Denmark, Europe, Germany, Netherlands, Norway, Sweden, switzerland, Turkey, United States