Helpdesk : Jira, Manageengine, ServiceNow
Hardware and Software Maintenance
Linux Essentials
SOP Writing
Meeting Support and preparation
Hybrid Working
Strong Communication and interpersonal skills
Team Player
Reading, gaming, travelling, food culture
2022 Jun - Nov 2022: International Livestock Research Institute
ICT Customer Service Technician
* ICT Technical Support, hardware and software, meetings, Helpdesk, user configuration
2022 Jan - 2022 Jun: Apollo Agriculture
IT Support
* Remote and onsite technical support, Helpdesk, hardware and software
2020 Jan - 2020 Apr: International Livestock Reserach Institute
ICT Intern
* Report writing, software updates and monitoring