Today’s highly competitive and fast paced organizations need strong and aggressive sales and retail leadership to meet the ever challenging business development goals, I am certain I can contribute this level of performance to you, kindly consider my accomplishments
· Experience: 16 years +
· Functional area: Retail Sales and Marketing, Network Expansion and Franchisee Development, Operations, Customer Service and Process
· Skills: Branding, Channel Sales,
Education And Qualifications
• Post Graduate Diploma in Business Management from AIMA specialization in Marketing
• Graduate Member of Indian Management Association
• Bachelor of Arts in Vocational Studies with Specialization in Retailing and Trade from Delhi University
International Business Head (June 13- Present)
• 7 ton shipment picked up to USA with a revenue 43670$ (INR 25.65 Lakh) .
• Conducted Franchisee Meets across North India (8 states- three region) covering more than 1000 franchisees
• Achieved the Highest Sales in the month of July 2014 within six month of Joining
• Successfully conducted 4 Go Global International Fest with complete Marketing and Media Planning
• Driven the Rakhi Express Product by generating an additional revenue 11 Lakhs
• Managing the Internal Newsletters Publication for the Zone.
Manager Business Head (Sept 12-Jun13)
Furest Day Lawson
• Added 7 new clients in a span of just 8 months
• Revived clients who had stopped business.
• Made Key clients such as General Mills with whom we have two projects to work on.
• Upselling existing clients
Adani (March10- Jul 12)
• Got appreciation from Maruti Suzuki India Ltd. consecutively for Three Months for surpassing the Monthly Targets of Coil Supplier
• Handled complete Coil Operations for Maruti Suzuki India Ltd including fully automated warehouse capable of storing 5000 coils of any given size at one time
Adecco (Aug 08 – Jan 10)
• Successfully handled one of the largest regions in India with a base of over 4000 Business Associates
• Bagged sourcing order for over 1000 associates and sourcing completed in a short span of 15 days
• Successful in getting over 600 transfers from BSES (one of the largest clients) the highest number ever
Zonal Retail Manager (July 06 – July 08)
• Successfully established 10 new outlets in Delhi, NCR and Kolkata
• Successfully managed relocation of 5 existing stores without losing business volumes
• Recipient of the coveted Gold Squad Sales Achievement Award
• Recipient of the Service Excellence Award for two consecutive years -2006 & 2007.
• Accomplished an increase in turnover from 50 lacs to 1 crore in about a year and a half
• Increased the team size from 1 store manager to 4 and employed 10 supervisors/executives
Regional Manager (Retail)- Aug ‘ 02 – Jul ‘ 06)
• Awarded the Keep It up Certificate for opening the maximum number of franchisees 150 new outlets.
• Successfully increased the franchisee outlets from 150 to 996.
• Augmented monthly transactions to 8600 transaction per month from 850 transitions.
• Successfully managed all marketing activities in North India including the release of two biggest Punjabi hit films featuring Harbhajan Mann and other top Punjabi Film stars.
• Rolled out Western Union business in over 150 Canara Bank branches across three of their major circles-Punjab, U.P & Delhi.
• Initiated Western Union business across North India in over 100 BPCL In and out retail stores.
Key Accounts Manager, Retail (Oct ‘ 01 – Jul ‘ 02)
• Bagged National Accounts for the company such as GE, Reebok, Star India
• Signed IRCTC (Indian Railways Catering and Tourism Corporation) who for the first time launched On-line booking of railway tickets.
Asst Mgr. Customer Service (Apr ‘01- Sept ‘ 01)
• Successfully established the customer service division with 20 customer service executives for AFL Wiz in North India without any deviation or escalations from the service standards and established procedures as laid down by the company
Senior Sales Executive (May‘ 99 – Mar ‘ 01)
• Managed two territories simultaneously comprising of more than 40 clients
• Successfully handled and grown the largest account of DHL- Cottage Industries Exposition C.I.E.
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