I.T service delivery coordinator seeking new experience


Business and Information technology graduate with experience in banking and I.T environments. I'm looking for work opportunities in I.T service delivery, project management, business process re-engineering and advisory roles in teamwork-oriented, multi-cultural and diverse companies.
I come with a diverse work background, a zeal for new challenges and a willingness to learn and grow. With the good guidance and mentorship I can achieve any goal.

Serial No: 188062
Skills keywords: business process reengineer, executive assistant, project coordination

List Of Qualifications & Related Skills:

Communication skills
analytical thinking
problem solving
people management
organization and attention to detail.
customer service
basic business analysis
marketing events
human resource - employee relations
making travel arrangements
building and maintaining client relationships
account management.
end-user support.

Interests & Hobbies:

reading books
sporting activities like ziplining and swimming.
watching comedy shows
watching plays
spending time with friends and family.
trying out new restaurants.
experiencing new cultures

Previous Employment Details:

Service delivery& Administrative Assistant: Coordination of I.T teams working on projects at client sites and ensuring SLA's were met, maintaining good working relationships with clients. Providing administrative support to managers and staff booking meetings and making travel arrangements.

T24 Technical Support: providing frontline support and end user support to bank staff using the new T24 banking system. Offering quality assurance on banking system software.

Business Analyst: Re-engineering bank processes to accommodate a new banking system. Training staff on use of new standard operating processes.

Current location:  Nairobi County, Kenya - View on map
Nationality: Kenyan
Preferred Sector of Employment:  IT and Technology, General Management, Marketing
Spoken languages: english, kiswahili
Location I am interested in working: Australia, canada, Kenya, new zealand, North America, United Kingdom, United States