Expert Associate seeking work in Operations Management

Available

I am a BA graduate professional having almost 5 years of experience in Operations Management & Customer Service. I have gained ample knowledge and skills from different industries such as E-Commerce, Hospitality/Concierge, Healthcare, Cashback and BPO.

My expertise involves escalation/complaint handling, Customer/transaction mapping, claims processing, team management, fraud check, time management, analysis and research, offer updations, contract negotiation, responding to queries, handling enquires and claims, strategic/affiliate partnership, usage of leading-edge technologies including business will be of interest to you.

I bring to your organization my years of relevant experience and my drive for results and positive outcomes. I am prepared for the next challenge in my career and looking forward to hearing from you.

Thank you for your time and consideration.

Regards,

Aminul Hassan Laskar

Serial No: 105944
Skills keywords: complaint handling, customer services, fraud investigation;, operations management, time management

List Of Qualifications & Related Skills:

Graduation from Calorx Teachers University (2014-2017)
Higher Secondary/A-Levels from IBVE (2008-2010)

Previous Employment Details:

1. Operations Support Executive at TopCashback Ltd (Dec/2017-Present)
2. Senior Lifestyle Desk Associate-Operations at Transven Lifestyle Management Pvt Ltd. (Aug/2016 - Feb/2017)
3. Patient Care Executive-Operations at Healthvista India Pvt Ltd (Apr/2014-Aug/16)

Current location:  Karnataka, India - View on map
Nationality: Indian
Preferred Sector of Employment:  General Management, IT and Technology, Admin and Clerical
Spoken languages: Bengali, english, German Begginer, Hindi, Urdu
Location I am interested in working: Anywhere
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