Engaging, goal-driven multi-skilled engineer with a proven track record as a technical support engineer. Highly adept in analytical tools and laboratory automation, system analysis, and project management. Team-oriented leader driven to improve quality and service effectiveness.
Biomedical Engineer combined with MBA (Marketing)
IHD Trained
CLIA Trained
Registered Engineer (PEC)
Skills:
Adaptable
Flexible
Independent
Team Worker
CRM
Customer Service Manager (April 2022 - Current) Managing field-related activities, providing countrywide support to escalate field issues for a smooth customer experience.
Customer Support Engineer (Dec 2015 - Apr 2022) Responsible to carry out field service activities, pre-installation surveys, maintenance, hardware and software upgrades, and preventive maintenance.
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