Dubai based Sales and Retail Professional

Available

Serial No: 14142

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Skills keywords: sales executive, store manager, team leader

Short Bio:

 A recent MBA graduate in International Management with experience in retail sales and management
 Possesses outstanding interpersonal skills with the demonstrated ability to form excellent working relationships and maintain positive customer relations in support of business
 A natural leader confident in supervising staff and committed to delivering the efficient running of retail operations; successfully meets sales targets
 Experience of analysing sales figures and predicting future trend

Current location:  دبي, United Arab Emirates - View on map

Nationality: Indian

Preferred Sector of Employment:  accounting and finance, accounting and finance, Marketing

Spoken languages: english

Location I am interested in working: Anywhere

Education And Qualifications
MBA International Management, University of Wales, UK (2011)

BBM Finance, Kannur University, India (2009)

IELTS  Listening:5.5,Reading:5.0,Writing:6.0,Speaking:7.0,Overall:6.0

Experience
Sales Executive (02/2014-date)
Etisalat (Telecommunications), Dubai, UAE
• Responsible for providing excellent standards in customer service, assisting customers with inquiries and striving to achieve customer satisfaction
• Demonstrating excellent interpersonal skills, forming positive relationships with colleagues and customers
• Handling all customer queries via telephone, email and face to face; providing expert advice and promoting recommended products to achieve and exceed sales targets
• Operating tills and hand held card device, ensuring payments are processed efficiently and accurately; producing daily sales reports
• Providing basic technical support for customers, suggesting possible solutions
• Responsible for handling customer complaints effectively, acting in a professional and courteous manner in support of business
• Assisting colleagues as necessary to ensure good standards in customer service
• Carrying out merchandising, arranging product displays to attract customers and increase sales; fixing price tags

Team Leader (10/2010-10/2013)
Tesco Stores Ltd, Oxford, UK
• Responsible for supervising staff, overseeing the efficient running of assigned department in compliance with brand image and company policies
• Opening deliveries and unpacking goods, filling shelves and monitoring stock levels
• Maintaining a clean and safe working environment, complying with standard Health & Safety regulations
• Working across multiple sections as necessary, demonstrating flexibility in undertaking job tasks

Store Manager (03/2010-03/2012)
VCR & Com. Enterprise Ltd, Oxford, UK
• Responsible for managing and motivating team to increase sales and ensure efficiency throughout business processes, ensuring highest standards in customer service
• Managing stock levels and making key decisions about stock control on a daily basis
• Demonstrating ability to research and analyse information; analysing sales figures & forecasting future sales
• Processing sales as and when required, managing tills to ensure accurate and efficient transactions
• Responsible for assisting in Human Resources, including interviewing potential staff, conducting appraisals/performance reviews as well as providing training