CV,US Based Conflict Management Professional Open To Various Locations

Available

Serial No: 23870

Job Seeker Location

×

Close

Skills keywords: mediation, problem solver, public speaking, strong interpersonal skills

Short Bio:

Through my professional life, I have worked for organizations that required me to assist them in meeting their workforce goals. I have always had a keen ability to convince and motivate others. My goal is to work professionally as a problem solver.

Current location:  New York, United States - View on map

Nationality: American

Preferred Sector of Employment:  other, HR and Recruitment, General Management

Spoken languages: english

Location I am interested in working: Anywhere

Profile

Driven professional with a background that includes several years of problem solving and client services experience with an emphasis on mentoring and motivating individuals. Currently targeting a position in the non-profit sector supporting individuals and families in need.

Key Attributes

 Forensic ability to identify problems and outline a process that leads to functional solutions.

 Knowledgeable of mediation techniques that allows individuals to communicate effectively to each other which leads them to a bilateral agreement.

 Excellent written and verbal communication skills.

 Strong motivational skills.

Career Summary – Duties & Responsibilities

Problem Solving:

 Managed employees and resolve workplace conflicts to ensure professional behavior.

 Identify the barriers of individual participants that’s hindering their job search progress and direct them to the resource for resolution, such as clothing, housing and education or probation issues.

 Worked with parent and child in conflict on how to better communicate with each other and also communicate with child protection agencies in cases of child abuse or neglect.

 Mediated conflicts between teenagers among their peer group

 Mediated conflicts in the Back2Work program between participants to create an environment for success in the job market.

 Utilize workshop format to facilitate training in managing workplace conflict in a professional manner

Communication:

 Taught teenagers skills to build self-esteem and self confidence

 Communicated with school representative to build a bridge of reconciliation for troubled students

 Communicated with participants to identify barriers with their job search and created resolutions

 One and one supportive counseling to get participants interview ready

 Advocated for participants with employers that are actively hiring to assist with job search

 Daily presentation of our plan of action to achieve monthly goals

 Authored Business Services Calendar to share information across all three sites

Client Services:

 Managed daily operations for recruiting, identifying and negotiating contracts. Conducted monthly job fairs

 Responsible for establishing and developing relationships with clients to market healthcare professional.

 Facilitated the working relationship between contractor and client.

 Performed audit of participants skills set to guide them to meeting the outlined employment plan

 Prepare multiple metric reports for management outlining our monthly goals and analyzing our client relationships.

Professional History

Maximus, Back2Work Program, New York, NY
2014-Present

Orange Hill Community Project, Saint Ann’s, Jamaica
2011-2014

Recruiting Management Services, Fort Lauderdale, FL
2008-2011

Medpro Healthcare, Fort Lauderdale, FL
2006-2008

Qualifications

Nova Southeastern University MS, Conflict Analysis and Resolution –  2010

Morris Brown College BS, Hospitality Management – 1994

Jamaica Dispute Resolution Foundation Mediation Certification – 2013