CV,Experienced Airline Manager With E-Commerce Expertis

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Serial No: 47620

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Skills keywords: airlines, e-commerce, performance management

Short Bio:

I have over 16 years’ experience in the e-commerce and e­‐marketing field, and more than 11 years’ experience in airline business, from the commercial as well as technology perspective. I am perceived as airline business e-commerce expert resulting in public appearances at international conferences and executive meetings.

Current location:  mazowieckie, Poland - View on map

Nationality: Polish

Preferred Sector of Employment:  Transport and Logistics, Travel and Tourism, IT and Technology

Spoken languages: english, polish

Location I am interested in working: Anywhere

PROFESSIONAL EXPERIENCE

Sep 2015 – present
LOT POLISH AIRLINES (WARSAW)
EXECUTIVE DIRECTOR ECOMMERCE AND ANCILLARY SERVICES

Responsible for

• Online omni-channel sales strategy (travel, ancillary, retail),

• Ancillary services development,

• Website/Mobile/Wearable devices touch point development,

• Sales automation,

• eMarketing pro-sales budget (programmatic, display, CPA, CPC etc.)

• Cooperation with partners (meta-search, travel sites, content providers etc.)

Feb 2013 – June 2015
GULF AIR (BAHRAIN)
MANAGER BUSINESS SOLUTIONS

Responsible for implementation, development and maintenance of the airline commercial systems:

• Passenger Service Systems

• Expert systems in the area of the airline network planning, scheduling, pricing and revenue management

• Loyalty and Customer Service Solutions

• Web and mobile solutions

• Cargo solutions

July 2011 – Feb 2013
GULF AIR (BAHRAIN)
MANAGER ECOMMERCE

Responsible for

• Online sales distribution channel – B2B, B2C, Redemption bookings,

• Online ancillary services offer,

• Online payments,

• Management of e-commerce project plans,

• Supervision of 3rd party suppliers,

• Analysis & reporting

Feb 2009 – April 2011
ARIK AIR LTD (NIGERIA)
MANAGER ECOMMERCE

Responsible for

• Start-up of online sales distribution channel (both technically and functionally),

• Pricing strategy for web fares

• Online payments,

• Management of e-commerce project plans,

• Supervision of 3rd party suppliers,

• Online marketing (e-newsletter, SEM and SEO)

• Analysis & reporting

Jun 2005 – Jan 2009
LOT POLISH AIRLINES (POLAND)
MANAGER ECOMMERCE

Responsible for

• Development of Internet distribution channel,

• B2B programs and ancillary services (both technically and functionally),

• Online payments

• Management of e-commerce project plans,

• Supervision of 3rd party suppliers

• Online marketing (especially SEO and SEM)

• Analysis & reporting

DETAILS OF FURTHER EXPERIENCE CAN BE PROVIDED UPON REQUEST

QUALIFICATIONS

2011 – 2015
City University London; Air Transport Management

Modules: Developing a Business Plan, Airports and Ground Handling, Airline Operations, Fleet Planning, Airline Marketing, Airline Business, Airworthiness and Maintenance, Sustainable Aviation

1992-1996
First Independent University (Prywatna Wyższa Szkoła Biznesu I Administracji)
MA Economics

IT SKILLS

Windows, Mac OS, HTML, DHTML, XML, PHP, MS Office, Adobe Illustrator, Adobe Photoshop, Macromedia Dreamweaver, Macromedia Flash, Sabre CRS and Departure Control, Amadeus CRS and eTravel solutions, TTI Aeropack CRS, Mercator MARS CRS, ITA Software QPX, Vayant Core Pricing and Shopping, SabreSonic Web, Anixe Resfinity Air, AirVision Planning and Scheduling, Fares Management and Revenue Management, Amadeus Loyalty and Customer Service (formerly HitIt Crane FF and Crane 4C), Google Analytics and Optimizer, IATA NDC XML Scheme and many more.