CV, Travel Industry Professional Seeking Work In GCC And Other

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Serial No: 35625

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Skills keywords: director, manager, travel industry professional

Short Bio:

Self starter, extraordinary ability to set new business (Travel Hajj and Umrah), Strategical development of the organization, sales, marketing, customer service, billing, invoicing and collection teams. Leading and supervising the teams for implementation to deliver against set annual sales and marketing objectives for generating the maximum revenue, addressing market complexities, solutions selling, communication metrics, analytically intelligence. Excellent contract and negotiating skills.

Current location:  Saudi Arabia - View on map

Nationality: Pakistan

Preferred Sector of Employment:  Travel and Tourism, General Management

Spoken languages: Arabic, english, Urdo

Location I am interested in working: Anywhere

Profile

Current Location: Saudi Arabia

Current Position: Sales & Marketing Manager (Commercial Manager)

Company: Etihad Airways

In Saudi Arabia since 1968 till Present

Born on 1961, married with 5 children

Full Business communication power on government level on both Arabic and English

Education & Qualifications

Doctor of Philosophy in Business Administration, USA
Faculty of Business Administration (Phd)
2007 – 2012

Higher Education Diploma in Business Administration, UK
Faculty of Sales and Marketing and Management
1990-1994

Bachelor of Commerce Karachi, Pakistan
Faculty of Business Administration, Bachelor(BSc/BA),

Jan 1985 – Mar 1988

Career Summary

Current job:
Fursan Travel Co. Ltd., Western Province, KSA
SR. Regional Manager,

• Leadership of the staff

• Driving the expansion of the Corporation

• Ensuring the mutual interests of public and private sector stakeholders and meeting and growing corporate travel and outbound tourism

• Exceeding revenue targets,

• Establishing Operational and Commercial overseas Service agents for Europe and Far East and Middle East

• Building and establishing a new business, across the region,

• Leadership of all Departments Sales, Marketing, Management, and Operations.

General Proficiency, Skills & Job Description

• Searching for channels of distribution to increase Revenue on route profitability.

• Meeting targets annually

• Developing and growing Sales and Marketing resources of highest incremental profit

• Expanding of Sales and Marketing strategies to find new points of Sales

• Building and Maintaining excellent relationships on government level and corporate and VIP clients.

• Leadership of the team to surpass the targets and revenue profits by applying effective Sales and Marketing campaigns

19 years of Airlines & Travel Industry Management experience (Sales, Marketing and Management) in KSA.

Arabic and English Business communications drafting power on Government level

Umrah & Hajj Groups Management as In bound and outbound Traffic, Saudi Arabia

Vast working Knowledge in Global Travel Market UK – USA – Syria – Jordon – Iraq – UAE – Kuwait – Far East – Africa and Asia

Designing and Selling Umrah and Holidays Packages globally (10 years)

Other Work Experience Details

Etihad Airways, Western Province, Saudi Arabia
Sales & Marketing Manager/ Commercial Manager
Sep 2006 – Till Present

 Achieved an annual target of one hundred million Saudi Riyals

 Launched Etihad Airways in KSA, Western Province (Jeddah Region)

 Setting the location and preparation of the office and staff recruitment for the office operation

 Increased the frequency from 3 flights to 14 flights a week from Jeddah

 Maintained a market of diameter of 900 KM and cover 350 Key Accounts annually

 Setting up new Point of Sales in the region through Travel Agents

 Setting up new points of Sales through Corporate companies,

 Planning sales strategies, road shows, BTL budget, seminars, lectures, sales calls,

 Received a continue training in Sales & Marketing Enhancement

 All Presidency of Civil Aviation License Processing for aircrafts and flights and business

 Events Management, National Days for the governments,

Jeddah, Makkah, Madinah, Saudi Arabia
Director Global Marketing
Jan 1998 – Dec 2005

Leadership of the staff

Product Presentations skills for companies

Finalizing International and Commercial deals

Full knowledge of rules and regulations related to movement of groups to Saudi Arabia as per Saudi Law in Umra / Hajj / Tourism

Setting up Sales Policies

Projects Planning / Development & Marketing

Designing and Selling Umrah Packages / Holidays

Participation in World Travel Shows and Exhibitions and Seminars

Bilateral in bound and out bound Agreements for managing Groups internationally

Kuwait Airways Corp
Sr. Sales & Marketing Executive
Sep 1991 – Dec 1997

Negotiations and finalizing Commercial and Global deals

Hajj Flights Operations Management

Setting up Sales Strategies

Statistics, Analysis / Survey for the future forecast

Segmentation, Environment Scanning, Pricing Scheduling

Agents Productivity and Performance

Bilingual self drafting ability

PCA coordination for flights operations

Overflying and Landing clearance for flights

Further Education & Training

Professional Salesmanship,
London College of Salesmanship, UK

Bookkeeping & Accounts
British Careers Training College, UK

Journalism & Professional Writing
Transworld Tutorial College, UK

Sales Force Automation
Etihad Airways Training Academy, Abu Dhabi

MIDT SOFTWARE Airlines Statistics software
Etihad Airways Training Academy, Abu Dhabi

BASIC SALES ESSENTIALS
Etihad Airways Training Academy, Abu Dhabi

SUCCESSFUL DEALING & ACTIVATION SALES & MARKETING SKILLS
Etihad Airways Training Academy – Abu Dhabi

EXCELLENT CUSTOMER SERVICE
Kuwait Airways Training Center,

CUSTOMER SERVICE
Kuwait Airways Training Center,

In addition to many training programs in Sales / Marketing / Airlines Management

Languages

(Read, Write and Speak)

1. Arabic Excellent

2. English Excellent

3. Urdu Excellent

IT Skils

• Windows & Office tools
Microsoft Office Pack Advanced

• Non-web programming languagesE business Advanced

• Operating systems, Networking & Hardware
Internet Communications Advanced
Email targeting tools Advanced

Technical Selling Skills

• Know the qualification criteria for technical solutions

• Experienced at contract negotiations

Relationship Management

• Interpersonal skills, team player, able to engage well with clients and internal functions

• Motivational and supportive

Business Acumen

• Strong business awareness, able to understand business issues and KPIs from a customer perspective

• Innovative and creative for setting up solutions according to customers’ needs

Thinking Style

• Thinking laterally and making own decisions

• Ability to frame complex issues from all angles, to develop well thought through sales strategy

Personal Style

• A self-starter and resourceful

• Director level presentation skills (written and oral) – able to hold a board level business debate

• Self-confident

• Excellent leadership, management and communications skills.

• Developing organizational skills

• Time management

• Independently minded – able to work for long periods without much guidance