CV, South Africa Based Business Analyst Seeking Work In Europe

I am currently available for work
Serial No: 23083

Skills keywords: business analysis, product management, product manager, project management, system analyst
Short Bio:

I am a qualified Senior Business Analyst within the ICT and IT sector with strong communication skills and an excellent business acumen. My background and experience stretch over 10 years and I am a very committed and professional worker.

Current location: Western Cape, South Africa - View on map
Nationality: South African
Preferred Sector of Employment:  IT and Technology, Banking Insurance and Financial Services, accounting and finance
Spoken languages: Dutch, english
Location I am interested in working: Germany, greece, Italy, Netherlands, switzerland, United Kingdom

Career Summary


Name of firm: One Nebula Pty Ltd
Department: IT Consulting
Period of employment: 2008/04/14 – current
Current Position: Business Analyst / Product Manager

Nature of work: IT & Telecoms Consulting

Duties and Responsibilities:

• Business Analysis within current Telecoms and Information Technology Sector

• SAP processes aligned to Accounts Payable, etc.

• Information Gathering and Problem Solving

• Project Management Process and Project Life Cycle

• Project Goals, Objectives and Scoping

• IT Architecture Standards and recommendations

• IT Policy review and adherence

• IT Operating Model alignment to new technologies

• Facilitation of workshops, strategy sessions and JAD

• Managing of Solution Scope

• Requirements and Conceptual Requirements Definition

• Business Process Modelling and metrics review

• Interface Requirements Analysis

• Documenting and Verifying Information Models

• Requirements Integration & Validation

• Documenting requirements in the Functional Specification

• Agile analysis and design

• Change Management analysis and recommendations

• Management information Reporting

• Steerco Presentations

Customer Base:

• Absa Bank Group IT and Finance Division

• Standard Bank Group IT and Finance Division

• Nampak – RFP facilitation and Evaluations

• SAPO – Telecommunications Optimisation and Technology refresh


English (2nd), Afrikaans (1st)

Education & Qualifications

Marquard High School
Grade 12
Afrikaans (HG), English (HG), Business Economics (HG), Accounting (HG), Biology (HG), Typing (SG)

Further Qualifications

Ndip Information Technology

Diploma at Technikon FS in Bloemfontein, South Africa (Free State)
Programming Solution, Practical Accounting, Information Systems, Ethics of Technology

Diploma Business Analysis
Faculty Training Institute, Rivionia, Gauteng

Pastel Accounting Certificate
Certificate at Damelin Computer School in Bloemfontein, South Africa (Free State)
Subjects Accounting I, II, III

Applicable Courses:

Cultural Diversity in the Workplace
Certificate at Telkom Centre for Learning in Cape Town, South Africa (Western Cape)

Handle Calls with Confidence & Professionalism
Certificate at Telkom Centre for Learning in Cape Town, South Africa (Western Cape)


Previous Employers

Name of firm: Telkom SA Ltd
Department: Corporate Customer Care
Period of employment: 1998/03/23 – 2005/02/28, 2006/08/16 – 2008/03/31

Current Position: Corporate Customer Advisor / Sales Advisor

Nature of work: Telecommunications

Permanent skilled level position at Telkom SA in the Telecommunication sector in Cape Town, South Africa (Western Cape). Benefits: Medical Aid, Pension Fund, Telephone Rebate.

Duties & Responsibilities

Managing of Global Corporate Accounts such as Absa Voice + Data / Mondi / Anglo / Truworths / Std Bank Data

Project managingDaily Processes

Communication to internal divisions

Weekly feedback reports

Complex solutions

Voice Contracts

Relieving of Ops Manage

Name of firm: FSP Solutions
Department: Consulting & Training
Period of employment: 2005/04/01 – 2006/08/10

Current Position: Client Services Manager

Nature of work: Insurance

Permanent management level position at FSP Solutions (Pty) Ltd in the Business & Management sector in Midrand, South Africa (Gauteng). Benefits: Cell Allowance, Petrol Allowance, Medical Aid.

Duties & Responsibilities

General Duties:

Manage of 6 consultants

Weekly reports

Monthly Stats


Insurer Payments

Broker Commission

Tracking Device Commission

FSP Solutions – New Business Development Manager

Permanent management level position at FSP Solutions (Pty) Ltd in the Marketing sector in Midrand, South Africa (Gauteng). Benefits: Car Allowance, Cellphone Allowance.

Duties & Responsibilities

Managing New Business Development section and broker help desk. This section is responsible for the overall value add and new registrations of the company. Generate new leads for external marketing in order to achieve monthly targets. Also responsible for marketing in the Freestate by calling on new and existing brokers in the field.